Assistant Nurse Manager - Neurosurgery Clinic
University of Iowa

University of Iowa Health Care presents an opportunity for an experienced nurse leader to join our team. We are seeking a full time Assistant Nurse Manager for the Neurosurgery Clinic. The Assistant Nurse Manager interfaces with the administrative and clinical nursing staff to provide leadership in improving and maintaining the delivery of care processes for a specific unit and/or patient populations. The Assistant Nurse Manager assumes delegated responsibility for implementation of daily operations for specific units and/or patient populations

Responsibilities:

Hiring

• Makes effective and timely recommendations in matters of hiring, promotion, transfer, and disciplinary action(s).

• Makes appropriate hiring decisions.

Staff Development

• Develop and manage the talents, strengths, and behaviors of each individual in a diverse work group and provides each employee with the opportunity to contribute to the goals of the unit in collaboration with Clinic Manager, Clinical Leadership Team and Ambulatory

• Coaches staff to participate in team decision-making and actively seek participation from assigned staff on decision-making and customer service improvement activities.

• Provides staff incentives/rewards for contributions towards achievement of service excellence.

Performance Management

• Completes staff evaluations, for assigned staff, on time with written, solid justification.

• Assure staff members are compliant with competencies, policies, procedures, and regulations.

• Assures performance expectations are clearly understood.

• Holds staff accountable to meet or exceed patient needs/expectations as well as maintain standards of collaboration and respect withing and among multidisciplinary teams.

Employee Labor Relations

• Understand and apply appropriately the provisions in the union contracts.

• Creates an atmosphere which provides for effective recruitment and retention of qualified staff.

• Review performance data, recognize trends, and take appropriate follow-up with team members.

• Knowledgeable of University or Iowa policies and federal laws regarding leave and accommodation processes.

Other

• Ensures that all employees are treated with respect and in a manner consistent with university policies related to equal employment opportunity and diversity.

• Encourages staff/employees to meet or exceed customer needs and expectation by providing detailed job responsibilities.

Financial Management:

• Actively help manage operating expenses by monitoring the unit/clinic's operating budget.

• Review financial reports and provide insights into budget variances to Clinic Leadership Team.

• Recommend budget ideas, resources, and cost containment strategies through participation in the development of the unit operating budget, reviewing staffing plan, reviewing service contracts, planning for new supply costs, etc.

• Assists the Clinic Leadership Team in developing a staffing plan and is open to creativity in staff scheduling/flexibility.

• Assures that fiscally goals are clearly understood by staff and that objectives are met.

• Motivates staff to high performance by exercising strong stewardship of university resources.

Operations, Standards of Care, Regulatory Compliance, Quality and Patient Satisfaction:

• Provides clinical leadership of nursing scope of care/practice for patient care to ensure optimal patient outcomes.

• Collaborate with Clinic Leadership Team and UIHC Ambulatory Leadership to identify Quality Management and patient satisfaction opportunities for improvement.

• Incorporates the principles of Service Excellence to ensure positive patient/customer relations.

• Implement and maintain standards and quality plans.

• Identifies inefficiencies in current practice/processes, demonstrates tolerance for change and develops a means to enhance the process.

• Consistently makes sound judgments after gathering factual, objective information.

• Creates and maintains a workplace of choice/ which motivates employees to work at optimal efficiency; encourages staff to regularly establish goals and objectives toward career development.

• Engage staff in meeting plan goals.

• Ensures the clinical area is survey ready; staff education/competencies; policies/procedures are maintained.

Patient Care/Service Delivery:

• Supervise and provides care delivery and assists in coordinating patient care teams to maximize customer service and continuity of care.

• Develops flexible staffing and reallocating priorities to ensure optimal patient care, with assistance from Clinical Leadership as needed to ensure adequate staffing and manage labor expenses.

• Serve as a resource for patient care problems.

• Provide patient care as needed.

• Collaborates and develops effective interpersonal relationships with nursing staff, medical staff, interdisciplinary teams, and other hospital departments.

Planning and Goal Management:

• Collaborate with Clinic Leadership Team and UIHC Ambulatory Leadership to develop and implement clinic or division strategic plans.

• Uses customer feedback in planning and providing service.

Communication/Collaboration Relationships:

• Communicate with physicians, staff, and other health care providers on a regular basis to promote effective and efficient operations within the clinic.

• Communicate with patients, families, and staff to address and resolve issues.

• Utilizes human resources data and budgetary information to formulate recommendation to Clinic Leadership Team and UIHC Ambulatory Leadership.

• Builds and sustains relationships, resolves conflict, handles negotiation effectively, and develops collaborative working relationships.

Education Programs:

• Provide evaluative feedback for staff members and health care students.

• Coaches the staff in implementation of standards of care, professional development, promotes staff specialty & clinical certifications, adherence to the standards of regulatory bodies (i.e., The Joint Commission, OSHA, and other regulatory bodies as appropriate)

• Educates and mentors staff in the management of complex patient care issues.

Percent of Time: 100%
Schedule: Work hours are typically Monday - Friday between 8:00 am - 5:00 pm (1 hour meal break). Scheduled work hours will vary to support staffing needs and clinical operations before 8 AM or after 5 PM as needed.
Location: University Campus
Benefits Highlights: Fringe benefit package including paid vacation; sick leave; health, dental, life, and disability insurance options; and generous employer contributions into retirement plans.

Required Qualifications:

• A Baccalaureate Degree in Nursing is required
• Current license to practice nursing in Iowa is required by date of hire
• Minimum 1-3 years of clinical practice and demonstrated skills in management and supervision.
• Excellent written and verbal communication skills
• Excellent problem solving, decision making and critical thinking skills
• Proficiency with computer software applications. skill in leadership/management
• Demonstrates time management, organization of workload, delegation, attention to detail and thoroughness
• Collaborates and develops effective interpersonal relationships with nursing staff, medical staff, interdisciplinary teams, and other hospital departments
• Demonstrates effective teaching skills for staff and patient education
• Professional job-related experience fostering or promoting a welcoming and respectful work/academic environment where people of all backgrounds and perspectives feel welcomed and appreciated; or demonstrated the ability to do so.

Desired Qualifications:

• Leadership and/or manager experience
• Experience working in large academic medical center
• Experience working in a union environment
• Professional certification in nursing field (example: CNOR)

In order to be considered, applicants must upload resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.

Applicant Resource Center -

Need help submitting an application or accepting an offer? Support is available!
Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital.
Hours:
Monday 8:00am - 10:00am
Tuesday 8:00am - 10:00am
Wednesday 8:00am - 1:00pm
Thursday 8:00am - 10:00am
Friday 12:30pm - 5:00pm

Or by appointment

Contact TAHealthCareSupport@healthcare.uiowa.edu to schedule a time to visit.

Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact nicole-olmstead@uiowa.edu.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. This position is not eligible for University sponsorship for employment authorization.

Additional Information

• Classification Title: Assistant Nurse Manager
• Appointment Type: Professional and Scientific
• Schedule: Full-time
• Work Modality Options: On Campus

Compensation

• Pay Level: 5A

Contact Information

• Organization: Healthcare
• Contact Name: Nicole Olmstead
• Contact Email: nicole-olmstead@uiowa.edu

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