BCBSM Pharmacy Services Clinical Intern - Emerging Therapies & Health Outcomes
Blue Cross Blue Shield of Michigan

The Internship Program at BCBSM is designed to enhance the skills and abilities of young professionals as well as to identify and attract future talent for our organization. Interns will gain practical hands-on work experience as well as a solid understanding of the health insurance industry. Our program is an excellent way for interns to get a good start on their careers by working on meaningful projects, learning valuable skills, and networking with employees throughout our organization, which could potentially allow interns to build a future career at BCBSM.

• Assist in preparing information and research materials to identify business problems, offer recommendations and assist
  management with implementation of solutions.
• Support leaders on projects designed to enhance the overall efficiency and effectiveness of the organization.
• Develop and maintain a solid understanding of BCBSM business, products, programs, data, organizational structure, controls, research.
• Analyze business goals, objectives, and needs within the organization.
• Participate in networking events with BCBSM leaders and other interns.
• Engage in volunteer activities/community outreach to build knowledge of our communities and customers.
• Participate in department meetings and events (i.e. monthly Diversity and Inclusion events, department wide team
  building events, weekly meetings to ensure team alignment, etc.).

QUALIFICATIONS

• Current undergraduate or graduate student with a 3.0 GPA or higher required.
• Interns must be enrolled in a college/university or a Master's/PhD program for the duration of the internship.
• Effective verbal, written communication and interpersonal skills.
• Strong analytical skills with the ability to work independently and as a member of a team.
• Excellent organizational skills to deal with multiple projects and priorities.
• Responsible for maintaining confidential information to the highest degree.
• Proficient in Microsoft Office suites and applicable BCBSM systems.
• Ability to develop and maintain effective working relationships.

Description

The BCBSM Pharmacy Services Clinical Intern will have the opportunity to work on a variety of projects relating to the practice of managed care pharmacy. Projects will include working on day-to-day pharmacy benefit administration issues, clinical pharmacy operations, pharmacy communication, utilization management, and regulatory issues. Projects and assignments support pipeline monitoring of drugs seeking FDA approval and drug trends, outcomes research and quality measures related to antibiotics, COPD, asthma, diabetes, statin therapy, medication adherence and opioids. The intern will also be involved in the development of educational and marketing materials geared towards prescribers and patients on pharmacy hot topics. Participation in multidisciplinary workgroups which may include behavioral health, case management and provider affairs will assist in developing a comprehensive approach in disease management. The internship will allow the intern to apply the skills and knowledge acquired from pharmacy school to a managed care pharmacy practice environment, while enhancing their therapeutic knowledge, communication, and analytical skills.

Responsibilities

- Analyze literature, guidelines and claims data for the pipeline of drugs seeking FDA approval

- Complete projects/assignments that are outcomes research focused, which may include assisting in the review of articles being considered for publication, review of abstracts being considered for presentation at a national conference, developing a research poster and serving as co-author

- Identify opportunities to collaborate with prescribers and members to improve health outcomes related to antibiotics, COPD, asthma, diabetes, statin therapy, medication adherence and opioids

- Assist in developing clinical rationale for medication use policies and/or utilization management tools for a particular drug or class of drugs

- Serve as a clinical liaison and develop educational and marketing materials geared towards prescribers and patients on pharmacy hot topics

- Analyze pharmacy claims to identify processing issues or patterns of utilization

- Research drug information questions

Required & Preferred Skills

Required

- Current 2nd year student in PharmD program at an accredited College of Pharmacy

- Strong pharmacy & therapeutics knowledge

- Strong analytical skills and interest in working with large datasets

- Interest in practicing pharmacy in a managed care environment

Preferred

- Previous work experience in a pharmacy practice setting is preferred

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