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Our client is seeking a dedicated and innovative Business Analyst to join their team. This role is integral to the development and delivery of world-class services for our customers, supporting activities throughout the entire product lifecycle.
Key Responsibilities:
- Elicit and document actual needs/requirements of stakeholders, often involving investigation and clarification of their expressed desires to determine underlying issues and causes
- Maintain a backlog of capabilities/features/user stories
- Work with integrated design and development teams to deliver functionality
- Stay abreast of competing products and communicate with all stakeholders
- Develop a deep understanding of the customer and product needs, acting as the voice of the customer in eliciting and analyzing information for development of product requirements
- Analyze and collaborate on product solution options to meet customer needs
- Support the product vision, roadmap, and product growth opportunities
- Develop visual models, diagrams, tables, graphs, and/or charts to represent current state and future needs that provide direction for the product team
- Navigate and lead through a complex matrix organization across multiple business segments, applications, and products to deliver outcomes
The ideal candidate will have experience in the healthcare industry, particularly with claim management and knowledge of claim adjudication platforms. A strong understanding of how to read and navigate through the COSMOS system, for facility contracts and facility rates, is essential. Familiarity with Medicare Contracts and contracting methodologies is also highly desirable.
Qualifications:
- Bachelor's degree in business administration or related field of study with 2+ years of proven BA/PA experience, or 4+ years of experience without a degree
- Advanced business analysis and Agile training
- Business Analysis Certifications (IIBA CBAP or CCBA, CPOA, etc.)
- Agile Certification (such as Scrum Alliance or Scrum.org)
- Excellent communication, collaboration, time/project management, problem-solving, organizational, and analytical skills
- At least 2 years of experience working on an Agile Team
- At least 2-4 years of practical experience in performing core Product Analysis tasks
Our client's team is committed to fostering a diverse and inclusive environment. We encourage individuals of all backgrounds to apply. This is a remote position with potential for occasional travel to support product initiatives.
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