Case Manager
VOA Chesapeake

Job Title: Case Manager

Group: Programs

Department: Behavioral Health

Region: VA

Location: Woodbridge, VA

Classification: Exempt

Status: Full Time

Reports to: Clinical Supervisor

Supervises: Yes

Travel Requirement: Yes

Remote Eligible: Yes

COMPANY OVERVIEW

Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America one of the nations largest and most comprehensive human services organizations.

Our founders envisioned a movement dedicated to reaching and uplifting the American people. On behalf of the organization, the Booths pledged to go wherever we are needed, and do whatever comes to hand. Their declaration continues to guide Volunteers of America's impact on Helping Americas most vulnerable.

Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization. Through our diversity, equity and inclusion efforts, we endeavor to attract, engage and retain qualified, diverse, compassionate individuals to join our journey and experience a work environment that offers challenging, stimulating and financially rewarding opportunities.

JOB SUMMARY

This position will report to the Clinical Director, Behavioral Health Services, Virginia and will provide service designed to meet the specific mental health needs of the identified client as they relate to their diagnosis and can be provided in-home, in-office, in-school or other approved/appropriate community setting. Outpatient therapy includes psychoeducational activities/interventions designed to assist the client of the reduction of dysfunction. Services are provided with client-centered and family-centered approaches and are delivered through intensive, time-limited, goal specific interventions.

REQUIREMENTS

• Bachelors degree in a Mental or Behavioral Health field (e.g., Social Work, Psychology, Counseling).
• LMSW, LCSW-C, LGPC or LCPC Licensure/Certification or Provisional Licensure/Certification Eligible is preferred
• Ability to supervise residents who are registered with the Commonwealth of Virginia Board of Counseling.
• Deliver in-home or in-office services.
• Provide therapeutic interventions to the identified client in order to enhance and foster the clients optimal functioning and interactions in the home and community.
• Continually assess client needs, service availability and appropriateness.
• Work cooperatively with treatment team members and the family in the provision of services to meet the goals developed in the Person-Centered Plan.
• Provide the appropriate documentation for service delivery including treatment goals, progress notes and billing and submit documentation as specified by Medicaid and VOACC standard.
• Provide counseling to individuals or groups regarding psychological or emotional problems, such as stress, substance abuse, or family situations, using evaluative techniques, and develops and implements therapeutic treatment plan.
• Interviews patient to obtain information concerning medical history or other pertinent information.
• Observes client to detect indications of abnormal physical or mental behavior.

Qualifications

RESPONSIBILITIES

• Provide therapeutic interventions to identified clients in order to enhance and foster the clients optimal functioning and interactions in the home and community.
• Participate in weekly case management and care coordination meeting.
• Collaborates with Data Manager on timely submission of practitioner documentation, data outcomes, etc.
• Provides or supervises practitioners responsible for crisis counseling interventions.
• Continually assess client needs, service availability and appropriateness.
• Work cooperatively with treatment team members and the family in the provision of services to meet the goals developed in the Person-Centered Plan.
• Provide the appropriate documentation for service delivery including treatment goals, progress notes and billing and submit documentation as specified by Medicaid and VOACC standard
• Provide counseling to individuals, groups or families regarding behavioral or emotional problems, such as stress, substance abuse, or family situations, using evaluative techniques, and develops and implements therapeutic treatment plan.
• Interview clients to obtain information concerning medical history or other pertinent information.
• Observes client to detect indications of abnormal physical or mental behavior.
• Collaborate with the executive leadership team members to assist in the development of clinical programs and support the clinical expertise of staff to embed professional development and evidence-based trainings in services across the organization.
• Collaborate with Human Resources to contribute to the development and maintenance of the learning management system, which includes the creation of curriculum for learning platforms and materials.

• Delivers employee training on organizational excellence and expectations.
• Performs facilitation for virtual and in person training programs as needed.

PHYSICAL REQUIREMENTS

The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.
• The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.
• Operating office equipment requiring continuous or repetitive hand/arm movements.
• The ability to remain in a sitting position for extended periods of time.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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