Catering Sales and Service Manager 00367
Christopher Newport University

Working Title:

Catering Sales and Service Manager 00367

Food Service Manager III

00367

Exempt

Full Time

General Public

No

Yes

This position is designated as a "responsible employee" who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty.

This position is a "designated position" meaning this position could potentially be required to work (depending on the event) during an emergency closing.

No

Yes

This is a restricted position subject to availability of funding.

To provide high levels of excellence and professionalism in rendering superior customer-focused services to students, faculty, and guests of the University, with close attention to detail and with a caring and concerned approach, targeted at delivering outstanding results in serving customer needs and achieving high levels of customer satisfaction.

This position will have complete responsibility for booking and confirming catering events and all data input for these events and will provide the CNU community and the public with exceptional customer service and food and beverage quality. This position books and supervises small and large full service catered events on and off campus with quality and a style of fine dining. This position reviews and utilizes all financial reports to ensure accurate accounting is correct and within budget while keeping accurate accounts of department spending as well as supervises cash sales and petty cash. The position is responsible for success of all CNU catering function from the front of the house aspect. The position will work in conjunction with back of the house to ensure that all events are executed at highest standard. This position works directly with the Executive Chef to evaluate our standards and procedures to increase guest satisfaction, increase revenue and control costs. This is an on the floor working position. This position is expected to do what is needed to ensure that all functions have a successful outcome.

• Excellent organizational skills and attention to detail.
• Excellent communication and interpersonal skills with students, staff, clients and vendors.
• Excellent managerial and supervisory skills.
• Ability to work with clients to determine and anticipate needs of the event.
• Ability to work at a fast pace.
• Knowledge of electronic Event Management Systems (EMS).
• Extensive knowledge of food and beverages, on and off-site event planning and full-service catering.
• Knowledge of food safety in accordance with State of Virginia health codes.
• Knowledge of catering management in hotels, clubs and catering facilities or the equivalent in the restaurant industry.
• Proficient in scheduling Assistant Managers, Student staff, Kitchen staff, hourly staff and temp staff to keep service levels high and stay within the department budget, avoiding excessive overtime, while ensuring proper event coverage.
• Proficient in word processing and spreadsheets

Education:

• High school diploma or equivalent

• Catering management experience

Education:

• Associates degree in Hotel, Resort, Hospitality, Management or related field.
• TIPS certified
• TIPS certified trainer
• Certified food handler

• Experience scheduling a large staff with multiple events throughout the week
• Experience bartending and/or bar management
• Experience in fine dining

Starting at $53,230, Commensurate with education and experience

This position includes Commonwealth of Virginia and Christopher Newport University employee benefits. CNU offers a comprehensive benefits package to include retirement plans, medical, dental, vision, and a variety of other options. Available leave includes vacation, sick time, personal time, and volunteer/service leave. State employees are eligible for discounted travel, banking, legal and retail services, among others. To view more information about our benefits, please visit https://cnu.edu/hr/benefits/.

79216

This is a classified position. New and returning classified employees are required to complete a 12-month probationary period;

Selected candidate must attend 2-day New Employee Orientation Program.

PS992P

1

06/24/2024

10/11/2024

No

CNU will only accept online applications through the jobs.cnu.edu website. Online applications must be received by midnight on the closing date indicated in a job announcement. Faxed, emailed, hand-delivered or mailed applications and attachments will NOT be accepted. Applicants are welcome to complete an online application by using computers located in the Office of Human Resources. Address: CNU North - 321 Hiden Boulevard, Suite 101, Newport News, VA 23606. Public computers are also available in nearby libraries and at the Virginia Employment Commission. Address: 600 Butler Farm Road, Hampton, VA 23666 (M-F 9am-4:30pm).

In order to be considered for this position, your application must provide evidence of experience and/or education supporting the requirements outlined in the posting. We encourage you to be clear and specific when describing your experience. *Responses to supplemental questions alone are not considered evidence of experience and/or education.

https://jobs.cnu.edu/postings/17736

Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity.

Notice of Non-Discrimination & Title IX Policy Statement

Christopher Newport University and its employees demonstrate a positive and professional attitude. Practices inclusive leadership and treats everyone with dignity and respect. We value diversity and are committed to creating an inclusive environment for all employees, as well as fully support the "Students First" value.

Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and/or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling (757) 594-7145.

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx or call DARS at 800-552-5019.

Applicant finalists are required to complete a CNU sponsored background check. After accepting employment, individuals are required to complete a USCIS Form I-9 (employment eligibility verification) and present documentation from the USCIS List of Acceptable Documents that establishes both their identity and employment authorization to work in the United States. The provided documents will be verified through the Department of Homeland Security E-Verify website.