Clinical Informatics Project Manager
Mass General Brigham

About Us:

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.

Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

The Opportunity

At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise.

We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.

Reporting to MGB Digital Clinical Informatics Program Manager, the Project Manager analyzes, develops, documents, and tracks clinical content in collaboration with the MGB Digital design, build and implementation teams. They collaborate with the MGB Digital - Epic platform design, build and implementation teams to develop and coordinate completion of project plans and schedules, and tracks the progress of content development and build including remediation efforts, enhancement, and demand projects. They also facilitate clinical governance meetings in collaboration with clinical counterparts.

The Project Manager ensures that all clinical content is appropriately tracked in an inventory database. They identify and mitigate project risks to achieve successful project completion across the Mass General Brigham System. The Project Manager assigns tasks and responsibilities to project team members and manages internal and external client expectations.

Principal Duties and Responsibilities

• Leads the process for content development, standardization, coordination, maintenance and archiving for MGB Digital - Epic Platform.

• Coordinates responsibilities for clinical informatics including clinical content subject areas, informatics, biomedical device integration and MGB programs.

• Manages and coordinates gathering and synthesis of current clinical content and the development of new clinical content.

• Supervises content development and helps to inform build activities between and among MGB Digital and other MGB work groups.

• Leads assigned work groups and facilitates interactions and communication to arrive at solutions for content development and management.

• Provides coordination and direction to complete the assigned clinical content tasks, produce the required results, track and resolve issues, and meet the relevant MGB Digital project milestones according to the established timeline.

• Takes ownership for the success of the clinical content activities for MGB Digital Epic platform.

• Develops, owns and executes project plans for multiple content teams simultaneously.

• Collaborates with the Clinical Informatics Team and Committee, and the Clinical Implementation Project Directors and Application Managers, as well as clinicians and operational leaders from across the Mass General Brigham System.

• Develops an inventory database management system for documenting and tracking clinical content.

• Addresses project issues and identifies risks and mitigation strategies using strong analytical and problem-solving skills.

• Reports project status to the Clinical Informatics Program Manager/ Director's/ Chief Medical Information Officer

• Other responsibilities as determined by the Clinical Informatics Program Manager/ Director's/ Chief Medical Information Officer.

Qualifications
Qualifications:

• At least 5 years of project management experience

• Experience with clinical care delivery across health disciplines and the care continuum

• Experience with clinical content development and maintenance

• Experience managing multiple concurrent large projects and project teams

• Experience in meeting management, facilitation and presentation required

• Bachelor's Degree Required

Skills/Abilities/Competencies:

• Expert level knowledge of clinical operations and related business processes

• Strong knowledge of clinical care processes across disciplines and across the care continuum

• Expertise in program and project management

• Excellent leadership and supervisory skills

• Demonstrated ability to effectively develop, maintain, motivate, and manage relationships in a highly complex and changing environment

• Ability to build consensus across teams, with staff and leadership

• Ability to partner with and influence senior leaders

• Excellent communication skills including strong verbal, written, and interpersonal skills

• Demonstrated ability to make tactical decisions

• Demonstrated ability to develop creative solutions to complex problems

• Excellent problem solving and organizational skills

• Strong facilitation skills

• Proficient with standard office technologies and software

• Understanding of clinical information systems

Supervisory Responsibilities:

• No direct reports; may indirectly provide leadership and guidance to less seasoned and new staff

Fiscal Responsibility:

• No direct budgetary responsibility

• Demonstrates fiscal responsibility by effectively using Mass General Brigham Resources

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• This position is hybrid and requires occasional local travel to MGB sites, vendors, and/or conferences

• Hospital work environment working conditions include possible exposure to diseases or infections and may require safety gear (PPE) such as gloves and mask.

• Normal office working conditions. The noise level in the work environment is quiet to moderate.

• While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds.

• Specific vision abilities required by this job include close vision, distance vision and depth perception.

EEO Statement
Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.