Clinical Quality Improvement Specialist
Billings Clinic

You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits
We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide.

Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more!

Pre-Employment Requirements
All new employees must complete several pre-employment requirements prior to starting. Click here to learn more!

Clinical Quality Improvement Specialist
QUALITY RESOURCES (BILLINGS CLINIC 2950 10TH AVE N BUILDING)
req8609

Shift: Day
Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 1.00 = 80 hours (Exempt)
Starting Wage DOE
The Clinical Quality Improvement Specialist is a position within the Quality Resources Department and Transformation Division of Billings Clinic. The Clinical Quality Improvement Specialist serves as a subject matter expert regarding clinical quality measures and outcomes of care. The subject matters include clinical quality surveillance and compliance, hospital-acquired conditions, patient safety indicators, and surgical improvement indicators. The Clinical Quality Improvement Specialist provides consultative services focused on providing the highest quality and safest care to patients while decreasing risk to the organization. Scope of work includes acute care hospitals, ambulatory clinics, branch clinic locations, outpatient surgery centers, and fully owned and affiliated regional facilities. This position reports to the Director of Quality Resources.

Essential Job Functions
• Assumes responsibility for one or more of the following functions: Clinical quality measures, Hospital-acquired conditions, Patient safety indicators, Mortality reviews, Surgical improvement programs, and Quality improvement projects.
• Serves as a subject matter expert and source of clinical expertise in the measurement of outcomes of care.
• Assists the Quality Resources Director in the development of organization-wide quality policies.
• Participates in both short and long-term planning for the department.
• Maintains competency in all organizational, departmental, outside agency, and employee safety standards relevant to job performance.
• Supports clinical quality improvement initiatives using medical record review, surveillance, data analysis, process improvement principles, and high reliability organizing to enhance patient care and services.
• Builds and maintains effective relationships with key departments and stakeholders, such as Infection Prevention, Nursing, Risk Management, and executive leadership, to improve outcomes of care.
• Analyzes and applies regulations, standards, and guidelines from professional organizations and governmental agencies to ensure compliance and improve clinical practices.
• Educates and assists clinical and administrative staff in identifying opportunities for improvement and facilitating cross-functional team development when necessary.
• Prepares and presents routine and custom reports on clinical quality data to departments, oversight committees, operational leaders, and executive management.
• Identifies needs and sets goals for own growth and development in collaboration with the Coordinator and Director of Quality Resources; meets all mandatory organizational and departmental requirements.
• Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
• Performs all other duties as assigned or as needed to meet the needs of the department/organization.

Minimum Qualifications
Education
• 4 Year / Bachelors Degree in nursing, biology, public health, integrative physiology, epidemiology, clinical laboratory science, medical technology, or other health related field.

Experience
• Five (5) years of clinical experience
• Three (3) years in hospital setting, preferred
• Three (3) years of progressive responsibility, preferred

Certifications and Licenses
• Certified Professional in Healthcare Quality (CPHQ), Attain within 5 years of hire

• Active, State Driver License at hire

Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus

Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.