CRS Program Specialist
Church World Service, Inc.

About CWS

Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.

Purpose

Responsible for conducting and organizing the Consolidated Refugee Services Program outreach activities, community presentations and workshops in collaboration with the CRS Program Administrator. The incumbent will be responsible for providing clients with tiered case management, referrals to the various in-house programs including adult education, employment, immigration legal services, mentoring, childcare as well as to other social service agencies. Incumbent will provide appropriate follow-up of referrals.

Responsibilities

• Coordinate and conduct community outreach, workshops, and community presentations in coordination with the CRS Program Administrator.
• Provide case management services to clients and their families.
• Maintain case files for each case in accordance with specifics of the CRS grant and CWS/IRP standards and procedures.
• Conduct Refugee Service Assessments (RSA) and referrals to determine tiered case management services.
• Prepare individual case plans (ICP) for each client receiving tiered case management.
• Arrange and refer clients to approved services, in accordance with the individual case plan, which include but are not limited to adult education, employment, mentoring, childcare, youth services, immigration legal services as well as to other social service providers.
• Follow-up with referrals and recommendations to ensure that client goals are achieved.
• Coordinate and conduct timely home visits to clients enrolled in the program.
• Work closely with community partners to facilitate referrals and secure appropriate services based on ICP.
• Assist in developing a network of medical, psychological, faith-based organizations, social and legal professionals to provide low-cost or pro bono services for clients.
• Responsible for staying abreast of new resources available and to changes made to existing programs and services in the area.
• Responsible for entering accurate client information, case notes in a timely manner, and all other required forms and documents.
• Perform other related duties as requested.

Qualifications

Education:

Bachelor's degree and/or equivalent professional experience.

Experience:

Minimum two years of experience in coordinating and conducting outreach activities, case management and radio broadcasting. Minimum two years experience working with refugee and immigrant populations.

Other Skills:

Computer literacy in word processing, spreadsheet, database, and Web-based applications. Fluency in Haitian Creole and/or Spanish and English required.

Special Requirements

This is a grant funded position.

Benefits

CWS offers a competitive benefits package that includes:
- 403 (b) Retirement Plan
- Medical, Dental and Vision Insurance
- Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years)
- 14 Official Holidays
- 12 Sick Days Off (Accrued monthly)
- Life Insurance and AD&D
- Long Term and Short-Term Disability
- Employee Assistance Program (EAP)
- Health Savings Account
- Flexible Spending Accounts

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