Documentation & Administrative Specialist - DS Individual Supports
Bay Cove Human Services, Inc.

Boston, Massachusetts


Bay Cove Human Services has been recognized by the Boston Globe as one of the Top Places to Work in 2021. This is the sixth year that Bay Cove has been acknowledged for this distinction.

Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Bay Cove Human Services is committed to ensuring the representation and participation of candidates from diverse backgrounds and experiences. We encourage all qualified individuals, particularly those from historically marginalized groups, to apply.

Job Summary:

Your position as an Individual Support Specialist supports this mission as you provide the community based support and training to adults with I/DD and Autism to maintain and/or develop independent living.

Essential Functions of Position:

  • Strict adherence to program model including clinical, programmatic and quality protocols (for example, staff & supervision meetings, trainings, data collection, community relationships, as required).
  • Exercises strong clinical judgement in observing, supporting, resourcing and communicating.
  • Teaches and reinforces activities of daily living (such as medication management, hygiene, cleaning, personal property management, relationship development, budgeting, transportation skills, and safety).
  • Implements and develops program activities to reinforce and develop skills which may include using the teachable moment.
  • Follows and implements all program safety procedures including personal safety, crisis assessment, prevention, and needed intervention.
  • Maintains programmatic documentation.
  • Delivers supports and services in a culturally sensitive and responsive manner.
  • Provides accurate and timely communication to Program Director regarding clinical, programmatic, operational, or community changes.
  • Provides specialized training and instruction to individuals and coworkers (such as in the role of Medication Officer, Human Rights Officer, Van Officer, Safety Officer or Activities Coordinator) on an assigned basis.
  • Performs other duties and projects as assigned by supervising personnel.
Job Requirements:
  • Bachelor's Preferred, experience will be considered in lieu of degree.
  • Department of Public Health certification in medication administration is required. Applicants lacking Medication Certification must become certified within 90 days of date of hire to retain employment.
  • Required to walk up and down stairs, provide emergency physical intervention as needed.
  • Certified in Prevent Training. *Applicants lacking Prevent Certification must become certified within 90 days of date of hire to retain employment*.
  • Current driver's license and maintains a safe driving record.
  • Use of personal cell phone and personal vehicle.

Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.

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