Emergency Services Representative
Cincinnati Children's Hospital Medical Center

Job Description

At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's.

Cincinnati Children's Hospital Has Been Named:

• Consistently recognized by U.S. News & World Report as a top 10 children's hospital in the nation
• One of four Medical Centers making the list of the 2022 Glassdoor Best Places to Work
• A Top Hospital and Health System for Diversity recognized by DiversityInc
• One of the nation's most innovative companies by Fortune in March 2023
• An LGBTQ+ Healthcare Equality Top Performer in 2022 by The Human Rights Campaign (HRC)

Starting Pay: $17-19/hr

Positions are available at both Burnet (Main) and Liberty Township campuses! Full-time and part-time shifts are available including days, evenings, or nights. Positions do require every other weekend (Sat & Sun) availability.

As an Emergency Services Representative you will:

• Greet the patient/family as they enter Emergency Department or Urgent Care.
  
• Obtain the patient's name and verify the correct patient account in the EPIC system and record patient's chief complaint as to why they are seeking treatment.
  
• Verify the patient and legal guardian's identity and place the wrist band on the patient for proper identification.
  
• Obtain patient insurance information and co-pays/point of service deposits.
  
• Schedule patient follow up appointments.
  
• Monitor EPIC system for patient admissions, discharges, or transfers.
  

JOB QUALIFICATIONS

• High school diploma or equivalent
  
• 1+ years of work experience in a related job discipline. Healthcare experience is preferred.
  

Market Leading Benefits Including*:

• Shift Differential, Weekend Differential, and Weekend Option Pay Programs
  
• Medical coverage starting day 1 of employment. View employee benefits here.
  
• Competitive retirement plans
  
• Tuition reimbursement for continuing education
  
• Expansive employee discount programs through our many community partners
  
• Referral bonus program for current staff!
  
• Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group
  
• Physical and mental health wellness programs
  
• Relocation assistance packages available for nurses!
  

*Benefits may vary based on FTE Status and Position Type

Primary Location
Burnet Campus

Schedule
Part time

Shift
N/A (United States of America)

Department
Scheduling Center Operations

Employee Status
Regular

FTE
1

Weekly Hours
40

Salary Range
$17.14 - $20.36

Comprehensive job description provided upon request.

Cincinnati Children's is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/AA/M/F/Veteran/Disability.

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