Employment Specialist
Church World Service, Inc.

About CWS

Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.

Purpose

The Employment Specialist directly transports or facilitates the usage of other transportation options to employed clients to/from their workplace and organizes and teaches employment orientation classes for newly enrolled employable adults resettled through the Resettlement Program of CWS Lancaster, and/or those referred by the County Assistance Office. Additionally, this position assists clients to obtain documentation and services required to enter the workforce.

Responsibilities

• Transport clients to/from work using CWS or personal vehicle.
• Organizes schedules and reserve CWS vehicles as appropriate to transport clients.
• Facilitates client learning of and access to community transportation resources including but not limited to RRTA bus system, client carpooling, and Ride to Work program.
• Coordinate with the CWS Community Engagement Facilitator to incorporate volunteer support as needed. Serve as a point of contact for volunteers for client needs and follow-up regarding employment transportation needs.
• In coordination with supervisor and Economic Empowerment team, explore employer partnerships and options to facilitate additional transportation solutions for clients.
• Keeps vehicles clean and in good condition.
• Coordinates with the Employment Specialists to identify clients needing transportation.
• Plans and implements logistics for Employment Orientation classes including locating appropriate classroom space, scheduling class times, securing appropriate interpretation support, and notifying clients of upcoming classes.
• Provides Employment Orientation class instruction and adjusts format to reflect client needs (i.e. in person, virtual, over the phone).
• Maintains class attendance.
• Documents E.O. sessions and follow-ups in clients' case notes. Contribute to program reporting as applicable.
• Assists clients to obtain Pennsylvania State I.D as needed.
• Helps clients to open checking accounts and set up Direct Deposit as needed.
• Assists the Job Readiness Supervisor, Job Placement Supervisor and the Economic Empowerment Program Manager in any duties they deem necessary.

Common Duties:

• Advocates on behalf of refugees, and refugee-serving voluntary agencies
• Keep informed about refugee and immigrant issues, and available services to clients, using current information to better identify and serve refugee clients.
• Represent the program at meetings and speaking engagements relevant to the responsibilities of the position.
• Performs all duties in a culturally and linguistically appropriate manner.
• Undertakes other duties as assigned.
• Works varied hours.

Qualifications

Education: Associate degree or High School Diploma/GED equivalent with two years of relevant work experience

Experience: Previous work experience and interest in refugee resettlement or other direct social services. The ability to provide culturally sensitive assistance is required.

Other Skills:

Fluency in English. Written and verbal communication skills are required. The successful candidate must be computer literate, with proficiency in MS Office (Excel, Word, Outlook, PowerPoint) and Internet applications.

Special Requirements

• This position requires in-person work at the CWS Lancaster office
• Valid driver's license and insurance
• Clean Driving Record
• Access to Personal vehicle
• Must be able to travel frequently and independently throughout relevant region
• Must be able to work early mornings, evenings and weekends as assigned
• Must be able to pass a criminal background check

Benefits

CWS offers a competitive benefits package that includes:
- 403 (b) Retirement Plan
- Medical, Dental and Vision Insurance
- Generous Paid Time Off (18 Paid Days Off; 24 Days Off after 2 Years)
- 14 Official Holidays
- 12 Sick Days Off (Accrued monthly)
- Life Insurance and AD&D
- Long Term and Short-Term Disability
- Employee Assistance Program (EAP)
- Health Savings Account
- Flexible Spending Accounts
- Commuter Benefits

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