Executive Director of Registration Services
Georgia Gwinnett College

Job Title: Executive Director of Registration Services
Location: Georgia Gwinnett College
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 274037
About Us

Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey.

As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community.

In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued.

Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth.

Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders.

Job Summary

The Executive Director of Registration Services is primarily responsible for leading programs, outreach, and services to effectively support student success from enrollment through graduation. Responsibilities include working closely and collaboratively to lead in the areas of registration, classroom scheduling, maintenance of student records, graduation clearance, and related matters. The Executive Director of Registration Services is a key member of the Enrollment Management Leadership team.

The Executive Director ensures a seamless and successful experience is encountered by new, returning, existing, and graduating GGC students. This individual is expected to play a key role in fostering a positive work environment with the expectation of continuous improvement and first-class customer service. The position will also provide leadership to the Enrollment Management Services Division. Collaborative and team-oriented skills with a commitment to student success are essential attributes for this position.

Responsibilities

• Provides visionary leadership to Registration and Enrollment Management Services.
• Works collaboratively with the Registration Services, Enrollment Management Services, Deans, Faculty and New Student Connections to ensure a seamless and successful registration experience for all students.
• Uses data effectively in planning, decision-making, assessment of enrollment strategies and processes as it relates to registration services
• Maintains knowledge of contemporary theories and best practices relating to registration services and enrollment management. Retains expert knowledge with changing technology and processes.
• Responsible for student information system, registration, grading, degree and enrollment verification, academic records management, transcripts, compliance, application processing, and articulation, graduation auditing, and awarding of degrees.
• Oversees the management of policies, processes, and operations of the Registrar's Office and provides leadership, innovation, vision, and accountability for the Enrollment Management Services Division.
• Works with the Enrollment Management team and various GGC areas to produce class and exam schedules which serves the needs and preferences of the GGC community to support student success.
• Performs other duties as assigned.

Required Qualifications

• 4 Year / Bachelor's Degree
• Ten or more years of experience in registration or admissions services at a higher education institution
• Eight or more years of successful team leadership experience

Preferred Qualifications

• Graduate Degree
• Master's degree
• Experience with a Student Information Systems and strong computer literacy with database familiarity

Knowledge, Skills, & Abilities

• Skills in decision-making, leadership and organizational management
• Skills in oral and written communications
• Skills in providing, and coaching others to provide, excellent customer service
• Skills in focusing on, and ability to manage, details
• Skills in process development and project management
• Skills in interpersonal interaction and relationship building
• Ability to work in a team setting
• Ability to meet deadlines
• Ability to plan and prioritize

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College, as determined by Georgia Gwinnett College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Georgia Gwinnett College is an equal employment, equal access, equal educational opportunity, and affirmative action institution. It is the policy and practice of our institution to recruit, hire, train, promote, retain, and educate persons without regard to race, color, national or ethnical origin, age, disability, sex/gender, religion, sexual orientation, gender identity, genetic information, or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, ADA, Sections 503 and 504 of the Rehabilitation Act, AREA, and Executive Order 11246 ). For questions or more detailed information regarding this policy, please contact the Georgia Gwinnett College Human Resources Team at (678) 407.5070 or email hr@ggc.edu.

For individuals requiring disability-related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Payroll and Benefits at (678) 407.5054 or email benefits@ggc.edu. Any individual who feels that they may have been discriminated against should contact the Office of Equal Opportunity and Title IX Compliance at titleix@ggc.edu.

Background Check

• Position of Trust + Education

Other Information

Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Georgia is an open records state.

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