Fiber Technical Support Specialist
Euclid Chemical

JOB DESCRIPTION

Euclid Chemical is a fully owned subsidiary of RPM International (NYSE: RPM), one of the world's largest coatings companies. With over 110 years of experience, we provide innovative solutions to the construction and restoration markets through our extensive range of treatments, sealants, coatings, sealers, and decorative products. Recognized as a 2024 NE Ohio Top Workplace by Energage, Euclid Chemical prides itself on fostering a people-first culture that values collaboration, respect, and growth.

Summary: The Fiber Technical Support Specialist plays a crucial role in supporting the marketing, laboratory, and technical aspects of Fiber Reinforced Concrete products at Euclid Chemical. This office-based position in Cleveland, Ohio, primarily focuses on enhancing the company's North American business, with some involvement in international activities. The Specialist will collaborate on developing marketing tools, managing project lists, ensuring product compliance, and executing engineering calculations. This role also includes field support and representation at national tradeshows and conferences, involving occasional travel.

Responsibilities:

• Develop and maintain marketing initiatives for concrete fiber products in coordination with the Marketing and Communications Group.
• Provide technical and engineering support for the Sales and New Business Development (NBD) teams.
• Assist the Engineering Manager in market development, product compliance, and sales training initiatives.
• Create and manage project lists and profiles for publication in trade publications, the company website, and other platforms.
• Identify and develop opportunities for new applications of Euclid fiber products, such as DOT applications, shotcrete, and wall systems.
• Prepare certifications and literature to ensure project compliance.
• Review technical documents, literature, and packaging for accuracy.
• Coordinate product testing programs in collaboration with internal and external laboratories.
• Assist in developing training programs for customers, internal teams, and trade organizations.
• Author technical publications and articles relevant to the field.
• Participate in planning and executing national and regional sales meetings.
• Monitor industry statistics and trends to inform strategic decisions.
• Provide monthly updates and actively participate in strategic and business-related meetings.

Education and Experience:

• Bachelor's degree in a related field or an equivalent combination of education and experience.
• Professional Engineer (PE) designation preferred (or actively pursuing).
• A minimum of 2 years of experience in the cement and concrete field is preferred.

Skills and Qualifications:

• Excellent communication skills, with fluency in English.
• Ability to read, analyze, and interpret scientific and technical journals, financial reports, and legal documents.
• Proficient in responding to inquiries from customers and regulatory agencies.
• Skilled in writing articles, speeches, and other publications that adhere to prescribed formats.
• Capable of presenting information effectively to top management and public groups.
• Proficient in PC applications, including word processing, spreadsheets, databases, and email systems.
• Strong aptitude for mathematical concepts, including probability, statistical inference, and geometry.
• Ability to apply mathematical concepts to practical situations, including fractions, percentages, ratios, and proportions.
• Strong analytical skills to define problems, collect data, establish facts, and draw valid conclusions.
• Proficient in interpreting complex technical instructions and managing various abstract and concrete variables.

Travel:

• Approximately 10-15% of work time will involve travel.

Why join our team? Euclid Chemical offers an attractive package for personnel, company benefits include but are not limited to:

• Medical, Dental and Vision coverage
• Life Insurance
• Short Term/Long Term Disability
• Parental Leave
• 401k with company match
• Defined benefit pension plan
• Generous vacation and holiday time

Salary Range: $65,000 - $75,000 annually plus annual company bonus program

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.

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