Field Service Technician (Remote+Travel)
Alfa Laval Global

Every day, we get opportunities to make a positive impact - on our colleagues, partners, customers and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Who you are

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction.You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. You build trust, by clear communication with no prestige.

About the job

The Field Service Technician is available for 24/7 on call field service labor, trouble shooting and service training at customer locations for mechanical, electrical, and electronic components such as decanters, high speed separators or heat exchangers to ensure reliable operation, optimum performance and efficiency.

This includes performing preventive maintenance, emergency and warranty repairs. Must be able to manage travel costs and operating expenses associated with field service visits.

• Troubleshoot and repair mechanical and electrical equipment on Separators, Decanters and Heat exchangers
  
• Install, startup and shut down equipment in accordance with company and customer safety procedure in line with OSHA requirements
  

• Perform trial test runs when work is completed to ensure performance rates and quality meet established specifications
  
• Document services provided and parts used for invoicing purposes
  
• Advise operators and customer line mechanics/ maintenance personnel of operating procedures for working safely around equipment
  
• Perform preventive maintenance service calls on customer equipment
  
• Assist customer maintenance personnel with technical and procedural troubleshooting techniques
  

• Assist and train customer maintenance and supervisory personnel on how to operate equipment and perform maintenance tasks
  
• Travel 75-85%.
  

What you know

You have an Associates Degree or 2+ years of relevant experience, general knowledge of PLCs or processors, and an aptitude for:

• Customer service and sales
  
• Excellent interpersonal skills
  
• Strong verbal & written skills
  
• Troubleshooting and solving technical problems independently
  
• Working successfully within a team
  
• Basic PC skills
  

Please Note: Due to safety requirements while onsite at customer facilities, Technicians may be required to use respirators. Role also requires ability to lift heavy items and perform tasks requiring physical strength (climbing, standing, equipment use).

What's in it for you?

Alfa Laval offers a competitive salary and full benefits package, including medical/dental/vision/life, 401(k) plan, and more. At Alfa Laval, we carefully consider a wide range of compensation factors to determine your total compensation package. We rely on market indicators to determine compensation and consider your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. The overall salary range for this role is typically $28/HR-$35/HR; with travel and overtime pay $80,000 to $100,000 annually.

EEO/Vet/Disabled Employer

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