Job Description Summary
Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.
Our vision for General Manager Liberator Medical Supply at BD
- Implement strategy for new (and existing) market and business opportunities:
- Manage, assist and support ASM-Liberator to achieve budgeted sales targets for each product line/program monthly.
- Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization. To support the Home Care sales efforts of Liberator Medical Supply business through planned Go to Market strategy implementation and indirect support of site marketing
- team's marketing development work.
- Undertake activities related to demand generation and activation of retail network via inside and outside sales teams.
- To undertake initiatives and timely action with Operations and Sales team to further improve customer experience.
- Work with the Finance team in establishing effective sales forecasting system for each product line in place.
- The position is responsible for identifying new business opportunities and markets.
- Aggressively develop and build sales team to successfully execute sales strategy of the Liberator Medical Supply business
- Increase cash flow by actively identifying areas that require strengthening or corrective action
- Drive adherence to the DME billing, commercial, and reporting guidelines as prescribed by the industry and Company.
- Address all relevant issues related to vendors, customers, and suppliers
- Act as lead "patient-care officer" through direct and indirect contact with provider agencies and patients.
- Spearhead the development, communication and implementation of effective growth strategies and processes.
- Monitor and supervise all activities of -Liberator Medical Supply (e.g. ensure sales conversions, orders are delivered on time etc.);
- Monitor and ensure timely reporting of sales figures, target achievement and other related MIS (e.g. inventory sales orders, customer database, must-call list status etc.)
- Regularly review current business performance and other metrics; report deviations / discrepancies to WW VP/GM
- Monitor adherence to commercial guidelines and reporting guidelines as prescribed by the company - report discrepancies if any to relevant authority
- Responsible for oversight of tracking of customer feedback on product quality and escalating product issues to appropriate authority within the organization
Team Leadership & Development
- Attract, develop, motivate, and retain talent within Liberator Medical Supply and Home Care
- Facilitate change management within the organization - develop competencies
- Develop people leaders, create support and accountability for business unit goals to continuously implement business process improvements, and develop competency of innovation for ASMs to find innovative ways to grow the market
- Regularly communicate with team and ensure that the organizational goals are well understood
REPORTING RELATIONSHIP RESPONSIBILITIESProvides work direction plus has responsibility for hiring, promotions, transfers, performance management, discipline, and discharge.
MINIMUM REQUIREMENTS OR QUALIFICATIONS EDUCATION/EXPERIENCE: Bachelor's degree in Business Management or Finance required, MBA preferred; Prior VP or founders experience in medical supply, management, service and healthcare related companies required.
SKILLS/COMPETENCIES:
- People and Organization Development - the individual has a demonstrated track record and interest in developing leaders throughout the organization.
- Durable Medical Equipment Retailer Experience & Leadership: the individual must have a demonstrated track record of success and a deep understanding of all practices (legal, regulatory, commercial, etc.) within the DME industry
- Analytical-the individual synthesizes complex or diverse information; utilizes analytical problem-solving skills at an expert level
- Problem solving-the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully. Has expert level negotiation skills
- Communication-the individual communicates clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts productive meetings.
- Delegation-the individual delegates work assignments, gives authority to work independently, sets expectations and monitors delegated activities.
- Leadership-the individual inspires and motivates others to perform well and accepts feedback from others.
- Management skills-the individual includes staff in planning, decision-making, facilitating and process improvement; makes self-available to staff; provides regular performance feedback; and develops subordinates' skills and encourages growth.
- Quality management-the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
- Judgment-the individual exhibits sound and accurate judgment and makes timely decisions.
Travel: Business travel up to 25% as required
Click on Apply if this sounds like you!Why Join Us?A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.
You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time. And through the organization's investment in BD University, you will continually level up your tech skills and expertise.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit https://bd.com/careersBecton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
Primary Work LocationUSA FL - Stuart Airport Road
Additional LocationsWork Shift
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