Assist in resolving complex customer account issues and ensure timely and accurate invoice processing according to guidelines.
Job Description:
Minimum Qualifications:
Skills considered a plus:
Minimum Education
High school diploma or GED.
Minimum Experience
Five (5) years clerical accounting/bookkeeping or related general business experience which includes two (2) years experience in adjusting air freight invoices or customer contact experience with some scheduling responsibility.
Knowledge, Skills and Abilities
Strong personal computer (PC), analytical, organizational and communication skills.
Job Conditions
Some travel required.
Preferred Qualifications: Strong ability to perform thorough research to investigate fraud incidents and apply quick resolution. Excellent time management skills with ability to multitask and effectively prioritize multiple varying work assignments. Strong ability to timely and effectively manage a high case volume in an evolving work environment. Demonstrated ability to be motivated and adaptable to learn and develop new skillsets.
Pay Transparency:
Pay:
Additional Details: Domicile Location/Work Mode: This position is domiciled in Memphis, TN./ Hybrid work mode. Relocation assistance may be available on business needs.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.
Applicants have rights under Federal Employment Laws:
E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
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