HR Operations Analyst- HCM
MMC

Marsh McLennan is seeking candidates for the following position based in the New York City office

HR Operations Analyst- HCM

What can you expect?

• Developing high quality business solutions in an agile context, that deliver valued business outcomes and facilitate informed decisions.
• To identify areas of improvement within the business processes, systems and user experience.
• Building sustainable and repeatable capabilities that support delivery of the highest standards of service and execution.
• To drive optimization of operating models across MMC, align them to best practices and realize benefits in terms of better controls and improved client satisfaction.
• To perform at a high level and create standards for testing, high quality deliverables, documentation and adoption of Workday features and enhancements.

What is in it for you?

• Join the leading professional services company in the areas of risk, strategy and people, with a 150-year heritage of shaping industries, driving innovation and serving the public good Work in a global, diverse, forward-thinking environment where everyone is encouraged to be a leader and shape their career.
• A fast-paced, exciting, and friendly culture.
• Competitive salary, benefits, 401K matching, retail discounts and much more.

We will count on you to:

• Work directly with the HR and CIS-HR teams on a cross-application basis to support the Workday system for Human Resources (HCM, Payroll, Time Tracking, Recruiting and Learning).
• Ensure the system is up-to-date and participate on the design, implementation and support of new features, enhancements and upgrades.
• Coordinate technical projects and custom development on Workday Extend with the development team in India, implement testing procedures, create documentation and standards for Workday development.
• Design, implement & support features of the Workday platform for Human Resources.
• Independently address issues and design decisions of moderate to high complexity having HR as the client and doing the interface with the technical Workday team.
• Deliver clear communication and documentation of complex concepts and issues related to applications, interfaces, data structures, and workflows.
• Drive Workday solutions with architecture & design, leading the technical work to be performed by a team of developers.
• Keep up to date with the Workday platform upgrades and new feature release coordinating the testing process with the HR team and the technical updates with the development team.
• Create detailed functional design documents for workflows, conversions, interfaces, and reports.
• Coordinate with IT development teams to manage the development process and resolve issues.
• Prepare and execute testing plans to ensure high quality results.

What you need to have:

• A bachelor's degree in business or related field.
• Prior experience working on the Workday system for Human Resources (HCM, Payroll, Time Tracking, Recruiting and Learning).
• Experience in business analysis or a related field.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Experience documenting process designs to meet organizational goals, improve efficiency, and reduce risk.
• Knowledge and experience in understanding enterprise requirements including a strong appreciation for understanding security, data, and business requirements.
• Advanced knowledge in strategic solution delivery models to ensure products and/or services continue to innovate and to drive continuous improvement: ability to understand the long-term ("big picture") and short-term perspectives of situations.

What makes you stand out?

• Collaborating with business users to define processes that meet business needs.
• Designing processes that are scalable and flexible to meet future business needs.
• Leading initiatives with minimal disruption to supporting systems, and that are cost effective.
• Anticipating the needs of stakeholders affected by process changes.
• Ensuring that proposed changes represent the best overall fit for the organization.
• Commitment to continual learning of Workday best practices and standards including actively participating in the Workday community forums.

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's more than 85,000 colleagues advise clients in over 130 countries. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

The applicable base salary range for this role is $61,000 to $122,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

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