Inventory Supervisor
Wentworth-Douglass Hospital(WDH)

Wentworth-Douglass Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.

The Inventory Supervisor is responsible for providing leadership for inventory activities, ensuring adequate levels of product, evaluating inventory needs and implementing strategies to meet those needs. This position oversees a team of employees and reports to the Materials Management Director within Materials Management (MM). In addition, the Supervisor contributes to the development of processes and departmental work procedures.

1. Supervises day-to-day operations of the MM Inventory Staff

Serves as a liaison between the OR department and Materials Management to rectify any inventory-related issues promptly.

Manages the Inventory team to ensure efficient schedules, workflow processes and best practices are being achieved.

Ensures key performance indicators are achieved for Inventory team.

Fosters and manages vendor relationships to ensure efficient operation of inventory system.

Demonstrates competence in the performance of duties related to inventory maintenance. Oversees inventory levels including but not limited to setting pars, reordering products, assigning locations, creating bar codes, labeling, maintaining inventory sheets and master inventory lists, maintaining specialty carts, forecasting, tissue and implant tracking, performing inventory cycle counts, researches and takes appropriate steps to resolve, and coordinates and adjusts product information, as needed.

Coordinates with the Value Analysis Coordinator for product conversions by tracking of outgoing inventory and incoming new products to reduce waste and ensure sufficient replacement.

Researches and obtains supply substitutions, coordinating with vendors, when needed.

Monitors expiration-sensitive products ensuring stock rotation, disposal and replacement. Facilitates inventory disposal or donation to include Product Recall Process under the direction of the Manager.

Communicates with buyers and purchasers to determine delivery dates, review backorders, expedite shipping, and borrow from other area hospitals, if necessary.

3. Demonstrates competence for the performance of duties related to process improvement and service quality expectations. Utilizes technology to examine productivity and takes action to maximize operational output. Collaborates with OR personnel to form continuous improvement initiatives to correct existing distribution issues and enhance the movement of supplies and equipment throughout the OR. Coordinates with Service Coordinators and Surgical Services leadership on abnormal (high-low) inventory and all inventory shortages. Acts as a resource to Service Coordinators to standardize product and reduce inventory.

Collaborates with clinical leaders throughout the organization to build efficiencies and develop continuous improvement initiatives to maintain adequate supplies.

Monitors MMIS (Materials Management Information System) and/or EMR (Electronic Medical Records) reports and provides recommendations to improve inventory management.

Maintains and enhances self with continuing education relevant with health care changes, attends pertinent webinars and seminars to improve functional responsibilities.

4. Demonstrates competence for the performance of duties related to staff supervision. Assists with the hiring and on-boarding of all inventory staff. Supports HR processes including but not limited to employee file maintenance and tracking of training requirements. Provides or effectively delegates new employee departmental orientation.

Performs and completes appropriate evaluations and competency assessments by required due dates.

Assigns and manages appropriate staff duties relative to scheduled work responsibilities. Responsible for Inventory staff coverage to include excused and unexcused absences. Reviews earned time calendar.

Assists in identifying and developing educational programs (formal/informal) that assist staff with their functions.

Documents all Inventory staff performance improvement endeavors, following Hospital policy and procedures for any disciplinary actions using Just Culture tools.

Qualifications

• Experience Minimum Required
• 2 years related experience within healthcare supply chain or Operating Room experience.
• 1 year of supervisory experience
• Experience Preferred/Desired
• 3 years of experience in healthcare supply chain
• 2-3 years of supervisory experience in supply chain
• 2 years of experience in a Surgical Services environment
• Progressive surgical inventory and implant experience (to acquire a foundation of knowledge and familiarity with the scope of surgical supply chain operations)
• Education Minimum Required
• 2 yrs. of college or equivalent experience
• Education Preferred/Desired
• Bachelor's degree
• Special Skills Minimum Required
• Outstanding communication skills - both written and verbal
• Excellent analytical and problem-solving skills
• Proven ability to prioritize and multi-task
• High level of computer expertise in Microsoft products

EEO Statement
Wentworth-Douglass Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

---