IT Communications Specialist
William & Mary

Position Number:

01458W

IT Communications Specialist

Full Time Operational

William & Mary

3H7000 IT

William & Mary Information Technology (W&M IT) provides a reliable, flexible, and secure technological environment that enables swift and skilled solutions for rapidly changing needs to advance teaching, learning, research, student success, and operational efficiency. By developing and nurturing meaningful relationships and collaborations on campus and beyond, W&M IT engages, inspires, and empowers community members to achieve their goals. We develop expertise, promote self-service and encourage experimentation while working to drive relevant and sustainable change.

The IT communications specialist helps the IT Department deliver clear, engaging, and effective communication to internal and external audiences. Reporting to the Director of Communications & Organizational Change Lead, the position will work closely with IT leadership and project teams to create and disseminate a variety of messaging from emails to web to social media and beyond. The successful candidate will also support the development and implementation of communication plans and strategies for IT initiatives and programs.

Key Responsibilities

• Collaborate with IT leadership and project teams to understand their communication needs and objectives and provide creative and effective solutions.
• Assist with the development and execution of communication plans and strategies for IT initiatives and programs, such as change management, employee engagement, recognition, etc.
• Manage and develop website content for the IT department.
• Contribute to IT's social media strategy, optimizing website content and developing communications that resonate with diverse audiences.
• Write, edit, and proofread communication materials, such as emails, newsletters, articles, blogs, presentations, infographics, videos, etc.
• Ensure consistency, accuracy, and alignment of messaging across all IT communication channels and platforms.
• Measure and evaluate the impact and effectiveness of communication activities and provide feedback and recommendations for improvement.
• Stay abreast of the latest trends and best practices in IT communication and apply them to your work.
• Organize, plan and support events as needed.

No

Non-Exempt

No, this is a continuing E&G funded position and not term-limited

Faculty or Staff: 12 month

• Bachelor's degree in communication, journalism, marketing, or a related field.
• Demonstrated experience in communications or in a similar role.
• Excellent writing, editing, and proofreading skills, with a keen eye for detail and accuracy.
• Strong knowledge of communication principles, methods, and techniques.
• Proficient in using various communication tools and platforms, such as Microsoft Office, SharePoint, WordPress, Adobe Creative Suite, social media, etc.
• Ability to work independently and collaboratively, with a high degree of initiative, creativity, and flexibility.
• Ability to manage multiple projects and tasks, prioritize effectively, and meet deadlines.
• Ability to communicate effectively with diverse audiences and stakeholders, both verbally and in writing.

• Prior experience managing a complex website(s) using a content management system (Cascade).
• Broad knowledge of communications strategies executed through electronic and online media.
• Advanced software skills in web design, including website analytics and search engine optimization.
• Experience working in a higher education technology organization and familiarity with IT terminology and concepts.
• Familiarity with graphic design principles, photography, and/or videography skills.

Hybrid (works remotely at least 1 day per week but not full-time)

Remote work eligibility is not guaranteed and is subject to approval. Employee eligibility depends on the likelihood of the employee succeeding in a remote work arrangement and the supervisor's ability to manage remote workers. Departments and/or Human Resources may amend, alter, change, delete, or modify eligibility.

$45,000-$55,000

All hiring rates are commensurate with relevant experience up to the advertised amount considering internal alignment.

U08

William & Mary offers our employees a full array of benefits including retirement, health insurance with options for expanded dental and vision along with group and optional life insurance with coverage for spouse and children, flexible spending accounts, and an EAP (Employee Assistance Program).

Our employees enjoy additional university benefits such as educational assistance, professional development, wellness benefits, and a robust holiday schedule. All employees have access to fitness facilities on campus. Staff members also have access to the university libraries, and much more. To learn more, go to: https://www.wm.edu/offices/uhr/benefits/index.php?type=none

12/20/2024

01/17/2025

Yes

For priority consideration, please apply by the review date of January 17, 2025.

William & Mary is committed to providing a safe campus community. W&M conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and when appropriate, a financial (credit) report or driving history check.

William & Mary values diversity and invites applications from underrepresented groups who will enrich the research, teaching and service missions of the university. The university is an Equal Opportunity/Affirmative Action employer and encourages applications from women, minorities, protected veterans, and individuals with disabilities.