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Company Description
Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA.
In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 50,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specializedclinical diagnostics testing.
Job Description
Eurofins is seeking a Level 2 (L2) IT Field Service Agent (FSA) in the Columbia, Missouri area to provide in-person and remote support to Eurofins end-users across North America. This includes, but is not limited to, performing basic computer hardware repairs and support, installing and troubleshooting end-user software, deploying and troubleshooting network printers and computers, remediating network communication issues, and troubleshooting user account membership and attributes.
L2 Field Agents work in a hybrid environment, typically spending a little more than half their time on-site at assigned testing laboratories and working remotely the remaining days in the work week. Candidates for this position will work at least four days a week out of the Columbia, MO office. Occasional travel outside of the area is anticipated on no more than a quarterly basis.
Essential Job Duties:
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