IT Support Desk
IDR

IDR is seeking an IT Support Desk Technician to join one of our top clients in the healthcare industry in the Dallas area. This is a long-term opportunity, so if you are looking for an opportunity to join a large organization and work within an ever-growing, team-oriented culture, please apply today!

Required Skills for the IT Support Desk:

• Someone whose coming from a busy environment, someone who is dependable, someone who can get through 30-40 calls a day, able to keep a positive attitude, and someone who is focused on customer service. 
• 1 -3 years of professional experience in computer science / IT Help Desk Support within the Healthcare Industry 
• Technical Skills: A lot of what we do is desktop support, standard desktop support skills. This person will need to be coming from a role where they do PC troubleshooting, windows, network, & printer troubleshooting.  
• Must have Active Directory
• Must be comfortable performing tasks beyond just password resets, they must know imaging, network troubleshooting, & hardware repairs as well

Nice to Have Skills:

• Experience with ServiceNow or Citrix 

 
What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 
Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form 

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