Manager, Professional & Continuing Education
Valencia College

Position Number:

SE1766.00000

Manager, Professional & Continuing Education

Staff

Full-Time

P1-Staff exempt

Oversees, creates and implements strategic goals for the Accelerated Skills Training and Professional & Continuing Education programs within the discipline area(s). Plans, organizes, develops strategies, and provides feedback to promote and direct student learning in alignment with Valencia College's learning centered values.

2031

Exempt

S2839P

Kissimmee, FL 34744 - Osceola Campus

Monday to Friday 8am to 5pm
schedule subject to change based on business needs

1

10/16/2024

11/06/2024

No

https://valenciacollege.peopleadmin.com/postings/37111

n/a.

 $53,956 - $60,700

1. Manages and monitors the assigned program(s) performance and revenue and ensures the program offerings meet industry standards and best practices. Proactively communicates program needs and expectations, obtains feedback from instructors and students on program effectiveness, analyzes and makes recommendations to improve quality and profitability. .

2. Contributes to the curriculum development process by establishing program advisory boards and hosting bi-annual sessions to confirm that program curriculum and content remain current with industry standards and nationally recognized certification partners. Proactively communicates with stakeholders on program progress and potential challenges.

3. Manages the student experience by supporting the creation of an inclusive, engaging, safe, supportive, and effective learning environment. Communicates effectively with leadership regarding student achievements, concerns, and/or issues. Engages with team to ensure resolution of any major issues with students, employers, and the team.

4. Secures and supports incumbent training for partners by seeking, assessing, and designing training solutions. Generates the Training Services Agreement and Statement of Work, schedules and secures instructors, supports high-quality programming, and shares appropriate feedback to clients. Supports the program implementation and invoicing.

5. Proactively engages in attaining program performance goals including but not limited to metrics such as higher than average pass rates on industry certification exams, enrollment counts, completion rates, placement rates, revenue and expense targets.

6. Engages with instructors, students, staff and recruiting team to ensure that program outcomes are meeting desired goals. Continually evaluates effectiveness of business processes for increased performance, efficiency and cost savings.

7. Oversees the recruitment, onboarding, management, professional development, and evaluation of assigned staff and instructors within the program/discipline areas.

8. Partners with the Recruiting and Job Placement Team (RJP) on recruiting and placement strategies, developing relationships with new hiring partners, and seeking internship/employment opportunities.

9. Consistently meets with community and industry partners to develop new connections and enhance existing relationships. Develops relationships with vendors and other stakeholders to support students and programs.

10. Performs other related duties as assigned.

Not Applicable

Bachelor's Degree from a regionally accredited institution, or any equivalent combination of related education, training, and/or experience which provides the required knowledge, skills, and abilities to perform the essential functions.

Significant years of training, instructional, operational or program management experience in an advanced skills training or related field(s).

Experience with creating and deploying student engagement and retention strategies.

Experience with managing continuing education, or adult learning, or accelerated skill training programs.

Experience creating and maintaining relationships with employers, vendors and other community partners.

Industry certifications appropriate to the AST programs managed.

1. Knowledge of workplace learning, training, and development.

2. Knowledge of adult learning principles, concepts, and how to apply them to solutions.

3. Ability to coach employees on their performance.

4. Detail oriented; able to effectively organize and manage multiple projects simultaneously, while meeting deadlines and prioritizing changing needs.

5. Ability to maintain accurate records on key data such as finances, student information, and program results.

6. Excellent customer service and interpersonal skills.

7. Ability to proactively solve problems and make evaluative judgments.

8. Ability to communicate and collaborate with business, industry, organizations, and agencies.

9. Ability to conduct research, make recommendations, and create mutually successful solutions.

10. Proficient in technical, audio-visual, and computer skills.

11. Ability to work effectively in a diverse community and meet the needs of diverse student populations.

This job operates in a professional office environment and throughout the College's worksites and grounds. Within the professional office environment, the employee will routinely operate standard office equipment including but not limited to computers, keyboards, mouse, phones, photocopiers, printers, scanners, filing cabinets and fax machines. The noise level in the office work environment is usually quiet and occasionally moderate.While operating outside of the office environment, the employee may be exposed to elements including but not limited to wet/humid weather, extreme temperatures, dirt, dust, fumes, smoke, and unpleasant odors. The role may also involve hazards or physical risks, which require comprehending and following basic safety precautions and may require Personal Protection Equipment. The noise level in the work environment is usually moderate and occasionally loud.Typical physical competencies include but are not limited to remaining stationary, moving, ascending/descending, positioning self, reaching, lifting/moving objects weighing between 5-100 pounds. This job also entails frequently communicating, discerning and exchanging information, detecting and perceiving objects up close, at a distance, and the ability to adjust focus. Cognitive abilities include but are not limited to discretion, judgment, reasoning, memory, learning, maintaining confidentiality, comprehension, problem solving, and decision-making.The typical work environment, physical and cognitive demands listed above are representative of those that must be met by an employee to successfully perform the essential functions of this job. The College has a process to identify and make available reasonable accommodations to enable individuals with disabilities to perform the essential functions.

Must be able to travel locally on a flexible schedule, as needed. Must have reliable transportation, and proof of liability and property damage insurance on the vehicle used may be required. This position requires in-office and out-of-office (community) responsibilities that will vary on a daily / weekly basis. Must be willing to work some nights and weekends, as needed.