NOC Technician
The Select Group

Project Details: Perform front line network operations and engineering support to ensure uninterrupted services within the Enterprise Network Operations Center

Must Have Skills:

• Prior Networking experience - experience working in a NOC environment
• Telecom/Internet Service Provider experience (highly preferred!)
• Strong Networking knowledge:
  • Cisco-based commands
  • OSI Model
  • Routing protocols
  • High speed data, digital video, VOD, switch, LAN/WAN networking
• Knowledge/experience providing technical network support, network surveillance/monitoring, and troubleshooting hardware, software, voice/data communication systems, etc.
• Interpersonal communicator with effective issue resolution, critical thinking, and time management skills.
• Familiar with ticketing systems, inventory tools, monitoring tools, email systems and/or element management systems

Nice to Have Skills:

• CCNA or Network+ Certification (bonus!)
• Cell tower back-haul or commercial experience with Juniper, Alcaltel, Cisco, Adva and/or JSDU equipment
• Familiar with Telecom technologies, Multi-System Operator (MSO), Hybrid Fiber Coax (HFC) and/or CPE devices used in Cable
• Understanding of fault isolation and troubleshooting

Day to day responsibilities:

• Plans and implements enterprise networks and related hardware and software.
• Designs and documents network architecture.
• Performs assessments on existing technologies to determine performance and capacity gaps.
• Establishes security (firewalls, intrusion detection), connectivity and access parameters.
• Provides recommendations to optimize network infrastructure. Tests and tunes security devices and systems.
• Programs routers and switches. Implements communications technologies (data or voice).
• Manages network services from planning phase through implementation.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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