Operations Manager
Hays

Your new company

Join one of the leading national Retail Developers at one of their 1.2 million square foot malls that hosts a diverse range of stores, restaurants, and entertainment venues. Their mall is committed to providing an exceptional shopping experience for our visitors and a supportive, dynamic environment for our tenants and employees.

Your new role

As the Operations Manager, you will be the backbone of our mall's daily operations. Your key responsibilities will include:

•Working alongside the third party Maintenance & Facilities Management vendor to ensure the mall runs smoothly.

•Managing the different vendors to ensure everyone is working towards the same goal, including Security, Janitorial & Maintenance

•Coordinating with tenants to address their operational needs and concerns, fostering positive relationships.

•Implementing and monitoring safety protocols and emergency procedures.

•Managing budgets and financial plans, ensuring cost-effective operations.

•Conducting regular inspections and audits to maintain high standards of quality and compliance.

•Collaborating with the marketing team to support promotional events and activities.

What you'll need to succeed

To excel in this role, you will need:

•Proven experience in operations management within Retail properties, preferably Malls.

•Strong leadership and team management skills.

•Excellent communication and interpersonal abilities.

•A proactive approach to problem-solving and decision-making.

•Knowledge of safety regulations and compliance standards.

•Financial acumen and experience managing budgets.

•Flexibility to work varied hours, including weekends and holidays, as needed.

What you'll get in return

You will receive a generous compensation package that includes a competitive salary and benefits. You'll also have the opportunity to grow within a greatly ran Real Estate organization.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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#1164792 - Aaron Stannard