Patient Services Coordinat II
Salem Hospital

In a clinical setting, performs a variety of patient service and administrative duties and office work. Typically requires experience. May coordinate tests, referrals and appointments. May assist with training and guidance of staff.

Job Specific Responsibilities:

• Performs patient service and administrative duties and office work.
• Coordinates diagnostic tests referrals and tracks appointments visits and authorization
• Verifies Insurance
• Prepares Billing
• Collects data and generates quality assurance reports
• May provides cross coverage to other practices and/or positions, as appropriate
• Provides basic information to patients
• Triages Phone calls
• Orders Medical Records
• Registers and re-registers Patients
• Schedules Patient appointments using an automated or manual system
• Ensures patient forms are completed accurately
• Verifies Patient Demographics/EDI Insurance Verification
• Collects Co-Pays
• Assists with training/orienting of new staff
• Order Entry
• May include duties and responsibilities of the Office Assistant and the Patient Services Coordinator I
• Performs and participates in special projects as directed
• May assist with training and guidance of staff.
• Acts as a liaison with other hospital departments and PHS affiliates
• Provides functional guidance to Levels I & II EE's
• Participates in department or hospital wide committee's.

Qualifications
Required:

• Word Processing Skills. Knowledge ofSpreadsheets and database systems. Accurate typing. Understands HMO, managedCare and various coverage options. Strong Communication Skills, both oral andwritten. Ability to Prioritize work.

• Minimumof 3 years related experience, preferably in a clinical setting or PatientServices Coordinator I could move into this level within 1-3 years based ondemonstrated proficiency

• HS Diploma required

Preferred:

• Completion of a certificate and Associate degree preferred inBusiness related or Medical assisting program or Equivalent.

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