Patient Services Specialist
Texas Tech University Health Sciences Center

Extended Job Title
Patient Services Specialist
Org Level 1
Texas Tech Univ Health Sciences Ctr
Org Level 7
522701 - Family Med Ama Genl
Position Description
This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities.
Requisition ID
39402BR
Travel Required
None
Pay Grade Maximum
31.50
Major/Essential Functions
Ability to utilize computer programs to schedule appointments, verify information, and maintain accurate files.  Customer service skills include excellent telephone skills and professionalism-understanding of insurance verification and requirements for referral processes and prior authorizations.

Grant Funded?
No
Pay Grade Minimum
15.00
Pay Basis
Hourly
Work Location
Amarillo
Preferred Qualifications
One year in a medical office.
Campus
HSC - Amarillo
Department
Family Med Ama Genl
Job Type
Full Time
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website.
Job Group
Information and Records Clerks
Shift
Day
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.
Required Qualifications
A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.
Does this position work in a research laboratory?
No
Navy Enlisted Classification Code
YN, HM
Air Force Specialty Code
3A1X1, 4A0X1
Marine Military Occupational Specialty Code
0111
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.