Principal, Compliance & Ethics
American Water

Requisition ID: 107035

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

Do you have a passion for Compliance and Ethics and have experience with Leading Fraud Investigations, Suppoting annual Code of Ethics Trainings and have a proficiency with Microsfoft PowerPoint/Excel, then this role is for YOU! Apply TODAY for immediate consideration!

Primary Role

• Leads fraud investigations, which involves employee interviews, analysis of evidence, writing reports, and reporting findings to senior management.
• Supports annual Code of Ethics training for all employees, which involves nuanced understanding of the business, compliance priorities, and effective training techniques.
• Conduct training virtually and in-person on compliance priorities.
• Support annual conflict of interest disclosure process, which involves crafting questionnaire for all employees to solicit meaningful and relevant responses on potential conflicts.
• Support management and analysis of the conflict of interest data to guide the compliance response.
• Lead review and response to companywide credit card.
• Respond to employee policy/procedure questions.
• Proactively identifies opportunities for remediation or training.
• Develops strong relationships with Human Resources and the business to develop solutions and efficiencies, to collaborate and share best practices, and to escalate issues appropriately.
• Demonstrate company values through collaboration and partnership.
• Manage complex issues, competing priorities, and differing stakeholders in a fast-moving environment.
• Positive attitude.
  

Key Accountabilities

• Ensures timely response to allegations of violations of Code of Ethics, Company policy and/or law/regulation.
• Proficiency in Microsoft systems, like PowerPoint and Excel.
• Communicates effectively orally and in writing.
• Ability to identify key facts and problem solve.
• Strong teamwork and work ethic.
• Ability to handle difficult situations with composure, patience, and attention to detail.
  

Knowledge/Skills

• Strong conflict resolution/mediation skills.
• Strong verbal and written communications skills necessary to explain complex and/or confidential information and communicate with all levels of management. Ability to interact effectively with employees
• Time management and organizational skills necessary to manage multiple projects, appropriately prioritize workload, plan for resources to meet deadlines and goals, and work independently in day to day functional needs.
• Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions.
• Demonstrated application of judgment based on experience and knowledge Software skills, including use of Microsoft Office software and web-based applications.
• Ability to proactively engage with the team and business on necessary data and business critical deadlines.
• Possess "Whatever it takes" approach; sense of urgency, professional maturity & positive attitude.
• Displays agility; is comfortable working independently or in groups, pop-up teams.
• Effective collaboration within the function and across the business. Ability to communicate effectively orally and in writing with excellent usage of grammar, spelling and punctuation.
• Detail oriented to conduct thorough analysis and evaluations. Ability to quickly assess employment situations and determine proper course of action.
• Excellent planning, organizing and coaching skills.
• Ability to complete a thorough investigation, including assessment, planning, interview and report. Ability to make business and disciplinary recommendations using human resources and business experience.
• Ability to present business recommendations to Leadership team and navigate challenges associated with implementing recommendations, including coaching on best practices, to ensure HR compliance.
• Must communicate effectively and credibly to individuals at all levels, and large groups.
• Must have the ability to deal with highly confidential information.
  

Experience/Education

• 5+ years of experience of professional experience required. Legal, investigation, or project management experience preferred.
• Bachelor's Degree is required. Advanced degree in a law or a related field is preferred.
  

Certifications & Licenses

Law, accounting, or HR licenses or certificates highly valuable.

Work Environment

Indoor office environment.

Travel Requirements

Up to 20% travel may be required.

Competencies

Champions safety

Customer obsessed

Cultivates innovation

Nimble learning

Drives Results

Collaborates

Join American Water...We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Nearest Major Market: Philadelphia

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