Program Director-BHCP
Behavioral Health Network, Inc.

Springfield, Massachusetts


Description

You Belong at BHN: Lead with Impact and Innovation!

Are you a visionary leader ready to make a lasting difference? We're seeking an experienced Program Director to join our dynamic team and lead transformative programs that make a real impact. In this role, you'll be at the forefront of creating and executing high-impact initiatives, working closely with cross-functional teams to drive innovation and achieve key goals.

As our Program Director, you'll have the opportunity to shape strategic direction, inspire collaboration, and deliver results that elevate our mission. If you're passionate about leading with purpose, fostering a culture of excellence, and seeing projects through from concept to success, we want you to be part of our journey!

What you will do:

  • Oversee the operational, administrative, and quality aspects of program(s) to ensure efficiency and effectiveness.
  • Collaborate with cross-departmental teams to develop, deliver, and assess program services, ensuring alignment with organizational goals.
  • Lead monthly meetings with ACO stakeholders, fostering strong partnerships and ensuring program objectives are met.
  • Design and implement training plans and development opportunities for staff, including coordinating internal training sessions to enhance skills and knowledge.
  • Manage the annual program budget, monitoring performance and making adjustments as necessary to stay within financial guidelines.
  • Champion and support BHN's mission of delivering integrated, person-centered care across all levels of the program.
  • Establish clear performance measures, providing high-quality supervision and coaching to staff in line with BHN's Performance Management Philosophy.
  • Leverage data and reports to drive health outcomes, optimize program performance, and maximize incentive opportunities.
  • Lead staff and program initiatives in a culture of continuous quality improvement, ensuring ongoing refinement and innovation.


What are we looking for in a Program Director?
  • Bachelor's Degree or higher in Business Administration, Public Health, Social Work, Psychology, Mental Health Counseling or Marriage and Family Therapy required.
  • Prior experience with responsibility for the operations of care management programs.
  • Prior experience in originating and leading practices and objectives that provide high quality care management programming aimed at improving health outcomes.
  • Minimum of 2 years of experience working in care management or population health programs.
  • Minimum of 2 years supervisory experience.
  • Minimum of 2 years' experience working in a quality or performance improvement role.
  • Working knowledge of the principles of general management.
  • Ability to supervise and direct others.
  • Ability to structure and organize job responsibilities independently.
  • Strong computer skills and adept at using programs for producing PowerPoint presentations, spreadsheets.
  • Excellent verbal and written communication skills.
  • Broad knowledge of effective care management and population health approaches with individuals with behavioral health, substance use, medical and social determinants of health concerns required.
  • Prior experience creating and using reports/data to evaluate and improve the effectiveness of services being delivered and program outcomes.
  • Must have familiarity with internet, word processing and email systems.


Ready to make your mark? Apply today and lead with us toward a brighter tomorrow.

How do I apply?

If you are interested in this opportunity, please click 'Apply for Job' below or visit our website at www.bhnworks.org and click on "Browse All Jobs" to apply!

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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