Project Management Assistant
TestAmerica Laboratories

Eurofins Test America is searching for a Project Management Assistant in Pleasanton, CA

The Project Management Assistant I (PMA I) supports the Project Management staff in servicing clients to meet the Client Service Organization mission.

Project Management Assistant I responsibilities include, but are not limited to, the following :

• Project set-up:
  • Creates bottle orders
  • Schedules courier or field sampler, if needed
  • Confirms non-Eurofins TestAmerica subcontract labs are on the approved list and set up as vendors for existing work
  • Generates JDE requisition when sending subcontract samples
    
• Sample Receipt:
  • Reviews log-in
  • Generates subcontract paperwork
  • Sends client sample receipt confirmation
  • Reviews draft invoice
  • Confirms that any client needed information (purchase order, project number, etc.) is recorded in LIMS for invoicing
    
• Reporting:
  • Creates and issues final report by client due date
  • Issues final data package
  • State reporting forms and submission
  • DMR Forms
  • EDD checkers
  • Data upload
  • Compiles case narrative
    
• Invoicing:
  • Reviews final invoice before issuing to client
  • Generates credit/debit memos as needed
  • Submits credit/debit memos for approval
  • Submits approved credit/debit memos to client, if needed
  • Submits revised invoices
    

The ideal candidate would possess :

• Program specifications and laboratory procedures
• Knowledge of environmental regulations and work acceptance policy
• Process improvement methods
• Laboratory methods and techniques
• Process improvement methods
• Computers, word processing, database software
• Possesses general mathematics skills
• Eurofins TestAmerica's Quality Assurance Program Plan (QAPP)
• Basic Knowledge of Laboratory LIMs
• Customer service/client relations
• Possesses negotiation and conflict resolution skills
• File maintenance/organization
• Computer skills, using routine software applications, such as Outlook, Office, Excel, Word, Access, and PowerPoint.
• Proven client service skills
• Employ customer service skills to resolve client problems
• Communicate effectively at all levels of the organization
• Confront and successfully resolve day-to-day problems
• Maintain professional demeanor when working with clients
• Attention to Clients: Demonstrates a desire to understand customer needs; listens to what customers are saying and asks questions as appropriate; demonstrates awareness of client goals. Follows up with clients during projects and following project completion; keeps clients up to date about decisions that affect them; seeks the comments, criticisms and involvement of clients; adjusts services based on client feedback.
• Technical Familiarity: Seeks information from a variety of sources in a variety of ways to respond to client's technical questions about the project and to effectively communicate project status.
• Strong computer, scientific, and organizational skills
• Excellent communication (oral and written) and attention to detail
• Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
• Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies

Basic Minimum Qualifications :

• Associates degree from an accredited university; four years client-relationship/client service experience may substitute for degree
• 1-3 years business experience required
• Bench chemist experience is a plus
• Authorization to work in the United States indefinitely without restriction or sponsorship

Position is full-time, Monday-Friday, 8 a.m.-5 p.m., with overtime as needed. Candidates currently living within a commutable distance of Pleasanton, CA are encouraged to apply.

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays and vacation, personal days, and dental and vision options.

To learn more about Eurofins, please explore our website www.eurofinsus.com .

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

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