Location: Raleigh, NC
Description: Our client is currently seeking a Project Manager - I
Job Tittle Project Manager-I
Work Location Cary, NC
Time Period : 12 +months contract
Description Works on projects of moderate scope where analysis of situation or data requires a review of identifiable factors.
Exercises judgment within defined procedures and practices to determine appropriate action.
Decision-making and independence is involved but limited. 1-5 years of experience
Managed Services Project Manager (MSPM)
Primary point of contact for Managed Services projects; accountable for project deliverables
Project level data review and management of corrections if project flow through requires resolution
Internal and external customer interaction to include project planning & milestone management
Accountable for overseeing site specific tasks and asset deployment as part of project
Execute and maintain project management processes in the areas of project schedule, quality management, communications management, risk/issue management, and change management ? Support Credo through adherence to company policies, processes and practices
Develop and maintain project schedules and calendars with the input and assistance of transition leads
Facilitate team meetings, providing meeting minutes and action items where needed
Build strong communication channels with internal stakeholders in various departments: Sales, Professional Services, IT Operations, Development teams, Release Management, Networking
Track tasks assigned to the project team and prepare regular status reports
Responsible for tracking project changes and producing updated schedules
Gather and report performance measurement of on-going progress. ? Ensure smooth communication within the project team and other cross-functional teams
Interface with internal/external stakeholders on a regular basis - Prepare and document Day 1/Day 2 support documentation and acceptance criteria
MUST HAVE SKILLS: Assoc Degree or Equivalent Experience, Bachelor's preferred
Excellent organizational skills
Demonstrated experience with verbal & written communications
Demonstrated skills in Microsoft Office product suite, including PowerPoint, Excel & Word
0-2 Years proven Project Management or related experience
Leadership skills Ability to manage and negotiate with required internal and external organizations
Knowledge of project management software (MS Project, Clarity)
ITIL v3 certification desired or completed within 6 months of start date
Project management understanding and familiarity with core concepts desired
Business level fluency in written & spoken English DESIRED SKILLS:
Experience in telecommunications or IT environment
Previous customer service experience in a business to business environment
Multicultural understanding
Team player
Flexible
EDUCATION/CERTIFICATIONS: Assoc Degree or Equivalent
Experience, Bachelor's preferred Please indicate whether education and/or certifications are required or desired.
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