Records Advisor
University of Illinois

Records Advisor

College of Liberal Arts & Sciences Student Academic Affairs Office

University of Illinois at Urbana-Champaign
The LAS Student Academic Affairs Office is searching for a Records Advisor to serve as the primary communication and advising contact for students and academic advisors regarding degree progress. This position will also be part of team that serves as records custodians for approximately all LAS undergraduate students; assists students and other constituents with issues related to degree certification and University academic policy.

Duties & Responsibilities

• Serves as primary college advisor for students on pending degree lists, assists students in creating degree completion plans, and counsels students who do not meet their degree requirements on paths moving forward.
• Participates in all record-based queue activities: form reviews; email responses; degree certification, which includes degree shortage checks, distinction review and final certification; transfer applications; transfer and study abroad credit processing.
• Participates in drop-in advising duty two afternoons per week and is available for morning advising appointments twice a week.
• Communicates results of degree progress reviews with students and advises students on paths towards degree completion, counsels on potential coursework and major plans, and provides guidance and information about available resources to students facing difficulties.
• Monitors degree progress after the spring grade audit process ends, determining if students have met all relevant benchmark and minimal grade standards to continue in their current major program.
• Holds expanded advising duty shifts for students participating in the fully online Bachelor's in Liberal Studies (BLS) Program one night a week, providing after-hours advising access for off-campus, largely non-traditional students.
• Performs other related duties as assigned to further the mission of the unit.

Required Qualifications

Bachelor's Degree. Two years of professional experience working directly with students in secondary or higher education. (Two (2) years of graduate work experience may be substituted for 1 year of professional work experience)

Preferred Qualifications

Bachelor's degree in a college of LAS major.

At least one year of experience in academic advising, counseling, academic progress monitoring, professional admissions or records processing or teaching of learning or life skills; experience advising students who are not making adequate academic progress in their major or generally; experience working with student transition and/or retention programs.

Successful candidates will have:

• Attention to detail and ability to process large amounts of student data in a timely manner.
• Ability to maintain organized and accurate records.
• Intercultural skills and a commitment to inclusive practices.
• Demonstrated ability to track and assess student academic progress.
• Excellent interpersonal and communication skills, particularly those that enable the candidate to effectively communicate clearly with a wide range of constituencies including students, parents, faculty, staff, alumni and partners.
• Ability to work independently, as well as collaboratively, with a wide range of on-campus and off-campus constituencies.
• Experience with Microsoft Office Suite, Google Workspace, Zoom, web and social media, Banner, and degree audit systems.
• Communicating Complex Concepts: Knowledge and use of summarization and simplification techniques to explain complex concepts in simple, clear language appropriate to the audience.
• Management of Sensitive Information: Ability to handle confidential information with discretion and to adhere to federal privacy laws.
• Using Resourcefulness and Good Judgment: Ability to apply past experience and analysis of information to arrive at sound and timely conclusions.
• Planning and Organizing: Ability to mobilize time and other resources to get things done.

Appointment Information

This is a 100% full-time Academic Professional position, appointed on a 12-month basis. The expected start date is as soon as possible after the deadline date. The budgeted salary range for the position is $50,000 - $55,000. The pay offered to the selected candidate will be determined based on factors including (but not limited to) the experience and qualifications of the selected candidate including equivalent years in rank, training, and field or discipline; internal equity; and external market pay for comparable jobs. This position is eligible for a hybrid work schedule (remote work and in-person work in Champaign-Urbana each week). Sponsorship for work authorization is not available for this position.

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (Central Time) on Wednesday, November 6, 2024. Apply for this position using the Apply Now button at the top or bottom of this posting and upload your cover letter, resume, and names/contact information for three professional references. Please remember to include specific information on how you meet the qualifications of the position in your application materials, including all relevant experiences. Applications not submitted through https://jobs.illinois.edu will not be considered. For further information about this specific position, please contact lascollegehiring@illinois.edu. For questions regarding the application process, please contact 217-333-2137.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify .

The University of Illinois must also comply with applicable federal export control laws and regulations and, as such, reserves the right to employ restricted party screening procedures for applicants.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal , or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu .

Requisition ID: 1024614
Job Category: Education & Student Services
Apply at: https://jobs.illinois.edu

---