Senior Assistant Director for Undergraduate Admissions Technology and Systems
Binghamton University, State University of New York

Category:: Professional
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Department:: Undergraduate Admissions
Locations:: Binghamton, NY
Posted:: Jul 3, 2024
Closes:: Open Until Filled
Type:: Full-time
Ref. No.:: 00473
Position ID:: 178321

About Binghamton University:

Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive.

Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.

Binghamton merges rigorous academics, distinguished faculty, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. The high-achieving Binghamton student body also represents a great diversity of life experiences, from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.

We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.

Job Description:

Budget Title: Senior Staff Assistant (SL-3)

Salary: $80,000 - $90,000

The Assistant Director for Undergraduate Admissions Technology & Systems, reporting to the Director of Admissions Operations, is responsible for managing the systems infrastructure of the Undergraduate Office of Admissions at Binghamton University, with a primary focus on managing, innovating, and customizing the Slate platform. This includes leveraging admissions systems and technologies, such as Slate and Banner or equivalent, to continuously improve efficiency and user-experience with current trends and methods used in strategic enrollment planning. The role involves strategic analysis of enrollment management data and leading improvements in Slate business processes.

Primary Duties and Responsibilities:

• Under the guidance of the Director of Admissions Operations, oversee CRM maintenance and implementation of new features.
• Utilize computing and information systems to enhance operational efficiency, identify challenges, and recommend changes to improve systems, practices, data integrity, and personnel.
• Collaborate with various offices and stakeholders to execute system implementations, upgrades, and testing.
• Act as a subject-matter expert for university personnel on admissions processing, reporting, and databases, including highly proficient data extraction and analysis skills in Slate.
• Troubleshoot routine and emergency system issues, identify root causes, and facilitate communication with staff and stakeholders.
• Provide training for employees related to operational work, audit and review work for completeness and accuracy.
• Actively participate in all admissions service unit responsibilities, delegating related work to staff as needed.
• Serve as the lead professional on technology matters, including Banner, Slate CRM, and document imaging.
• Ensure optimum service to internal and external partners in response to all admissions-related requests for service and information.
• Support an inclusive environment and build effective partnerships with co-workers throughout the university.

Requirements:

• Bachelor's degree
• 3-5 years of demonstrated experience in higher education enrollment management, or a similar role, with a strong operational and/or technical component, along with project management experience
• Occasional evenings and weekend work
• Ability to critically read and analyze applications for admission
• Willingness to participate on projects collaboratively with a larger team
• Strong strategic thinking skills, oral and written communication skills
• Demonstrated good judgment and discretion
• Ability to understand and communicate university policies and procedures
• Ability to train staff
• Proficiency in using computer databases for admissions

Preferred::

• Master's degree in data science, information technology, social sciences, or a related field
• Work experience with college-bound students and the public
• Experience with Slate, Banner SIS, SAS, Common Application, Coalition Application, and other related technologies
• Previous experience with admissions/enrollment management operations or data analysis

Visa sponsorship is not available for this position

Additional Information:

Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov

Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:
https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html

Equal Opportunity/Affirmative Action Employer
The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.

Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact: Ada Robinson-Perez, ADA Coordinator email: arobins@binghamton.edu or 607-777-3660.

Application Instructions:

All applicants must apply via Interview Exchange: http://binghamton.interviewexchange.com/candapply.jsp?JOBID=178321

Deadline for Internal Applicants: July 19, 2024

Deadline for External Applicants: Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

Please submit:

1. Resume,
2. Cover letter, and
3. Contact information for three professional references

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: http://binghamton.interviewexchange.com/login.jsp.