Senior Infrastructure Automation Engineer
Datasite

Datasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here brings something unexpected. What's yours? Invest your talents in us, and we'll return the compliment.

Job Description:

Datasite is the industry leader in technology solutions that enable mergers, acquisitions, initial public offerings, restructuring and other critical capital transactions in more than 170 countries. We provide the world's leading investment banks, private equity firms, law firms and corporations with tools to simplify, streamline and accelerate the due diligence process, helping them close more deals, faster. We are a global team of high-energy, passionate people. We have strong individual voices, but we work as a team, bringing out the best in each other. We thrive under pressure and always keep the customer at the heart of everything we do.

Accountabilities

Position Summary

Open to remote workers.

This Senior Systems Engineer role automates internal business systems to provide advancements in disaster recovery and business continuity for a fast-growing SaaS-based organization using infrastructure as code techniques. Legacy knowledge of Linux and Windows is integral to the success of this position. This automation engineer provides technical proficiency in efficiently completing projects and tasks for the rest of the business as a member of a technology support and services team. This role is a self-starter and collaborates within IT, with peer groups, and with vendors to provide world-class computing platforms. This role will participate in the on-call rotation providing 24/7 coverage.

Required for this role is a high energy, experienced, and self-motivated cloud-focused engineer who is responsible for secure operations, automation, and management of computing platforms in Azure, AWS, and Google Cloud. This role is key in further developing the resiliency of critical and ancillary systems required to support the needs of the enterprise. The successful engineer is an advanced technical subject matter expert who can apply knowledge and research to deliver innovative solutions to the business, including automation at every opportunity. Strong documentation skills are required as this role is an escalation path for lower support tiers.

The ideal engineer is a passionate, results-oriented technologist who enjoys learning new technologies and getting elbows deep with something new. This ideal engineer has spent years honing knowledge and skills in cloud compute technologies. The engineer is a natural and inspired learner who is always seeking to solve problems, learn new possibilities, and exploit opportunities that move the business forward. The individual is someone that people notice and commend on their Customer Service skills.

Duties and Responsibilities

• Automating all processes, to the extent possible, for managing the enterprise cloud infrastructure
• Updating our entire fleet of manually built ("click-ops") Windows and Linux systems with Infrastructure-as-Code replacements
• Consolidating dispersed services and applications provided by our fleet into fewer servers/systems thereby reducing our on-premises footprint
• Automating and maintaining all processes, to the extent possible, for managing the enterprise cloud infrastructure
• Excellent communications skills and customer service attitude
• Organization and analysis skills, sophisticated problem-solving ability
• Able to communicate effectively with peer groups
• Ability to work on multiple projects simultaneously and deliver continuous results and improvements
• Performs well with light direction, input, and feedback
• Functions well within a team
• Trains and cross-trains staff
• Designs and maintains automation solutions creatively and securely
• Supports Identity Management platforms
• Performs advanced configuration of servers and desktops and devices
• Performs advanced troubleshooting of virtual compute platforms
• Monitors systems and assists in performing corrective action or remediation
• Focuses on scripting and automation development with an emphasis on infrastructure resiliency
• Designs and maintains compute solutions derived from architecture standards and design template
• Proactively identify tools and processes to prevent or shorten outages
• Establishes design standards and patterns to meet business needs
• Zero-day CVE resolution through automation
• Work in partnership with Info Sec and Product teams
• Collaborate with architects and engineers to integrate security into the automation pipeline.

Qualifications

Education

• Bachelor's degree in IT or related field or equivalent experience is required
• Microsoft and Linux certifications

Experience

• Extensive experience with Agile/Scrum/Kanban process and environments
• Extensive experience with manually deploying systems, services, and thick-client applications in the cloud ("click-ops")
• Extensive experience managing legacy cloud environments without Docker, Kubernetes, or automation
• Linux (Ubuntu), Windows, Mac, and mobile device management and administration experience
• Must have experience in setting up and maintaining Windows and Ubuntu server environments in Azure through scripting and automation
• Experience with automation tools for server, workstation and mobile device deployment and configuration management
• 7+ years professional IT experience in capacity planning, performance, monitoring, management, and cloud compute design
• 3+ years hands-on cloud experience deploying IaaS and/or PaaS systems in Azure through automation
• Adept in at least three programing and/or scripting languages
• Current and working knowledge of CIS security practices and best practices
• 3+ years documenting processes and procedures for other departments to use in support of the environments built and maintained
• Experience with enterprise networks
• Experience reducing and eliminating technical debt
• Business continuity / disaster recovery practices

Preferred Qualifications (Education. Experience, Skills)

• 4+ years hands on experience deploying IaaS and/or PaaS in Microsoft Azure
• Terraform and Ansible proficiency a plus
• Kubernetes, Docker, and Python experience a plus
• Intune and JAMF experience a plus
• Microsoft Endpoint Configuration Manager / System Center Configuration Manager
• Azure Virtual Desktop experience a plus
• Working knowledge of security practices and tools (CIS hardening, best practices)
• Certificate management
• Advanced experience with Azure networking

Key technologies include:

• CI/CD
• Prometheus/Grafana/Instana
• Ansible
• Terraform
• GIT
• MDM - Intune, Jamf
• Active Directory / LDAPS
• DFS / NetApp / enterprise storage
• Entra
• Group Policy
• Manage Engine products
• Infoblox
• Cloudflare
• JIRA / Confluence
• Ops Genie
• Sentinel
• Azure Virtual Desktop
• Qualys
• Defender ATP
• Slack / Teams
• Azure Networking - NSG, subnets, express routes, firewalls, peering
• M365
• Copilot

Physical Demands

Typical office environment which includes extended periods of time sitting or standing, working on a personal computer, typing, using a mouse, using a phone, and participating in video conferences, etc.

Additional Information

• Core hours are Monday - Friday 9:30am - 4:00pm Central Time

As a global organization, Datasite knows that diverse perspectives are essential to our success. We're committed to maintaining a diverse workforce to serve our customers around the world. Datasite is an equal opportunity employer (EEO) and furthers the principles of EEO through Affirmative Action.

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