As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.
GENERAL SUMMARY/ OVERVIEW STATEMENT: Summarize the nature and level of work performed.
Responsible for the smooth flow of specimens through the laboratory operations area with the knowledge and understanding of the urgency and importance of the specimens being processed. Interacts with a diverse group of personnel from the various laboratories who use the central area for the receiving, preparation and processing of specimens. Assists Supervisor and Coordinator as needed.
PRINCIPAL DUTIES AND RESPONSIBILITIES: Indicate key areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation.
Processes specimens for testing:Accessions specimens. Performs specimen receipt in SQ, and other log-in procedures, making certain all pertinent information is included in the process. Makes certain all "stat" and other priority samples are processed first.Labels specimens and properly forwards them for testing. Makes certain the number and color of tubes is correct. Makes certain "stat" specimens are readied for processing first. Alerts bloods gas technician when specimen is ready for testing. Delivers "superstat" samples. Processes specimens by centrifugation/8100 as needed. Makes certain specimens are spun in order of their priority. Scans non-8100 specimen numbers into computer for monitoring of turnaround times. Aliquots samples as needed, including use of BSL Hood for advanced level processing. Makes certain that amounts and types of specimens are aliquoted correctly. Maintains sample integrity per established procedures. Places samples in the appropriate locations for pick-up by other labs or for reference lab testing.Accessions specimens in Powerpath. Performs specimen verification per Powerpath procedures, making certain all pertinent information is included in the process. Makes certain all "stat" and other priority samples are processed first.Ensures the smooth operation of the Roche 8100 Pre-Analytic Analyzer (8100)Performs maintenance as requiredTroubleshoots problems, calls for service as needed and reports issues to Supervisor and Technical DirectorTrains staff on proper function of modules and monitoring of alarmsResponsible for preparing and shipping specimens for Reference Laboratory testing:Must know where specimen is to be sent as well as appropriate container and stability. Must have knowledge of current procedures as listed in the send out SOP. Responsible for laboratory operations on assigned weekends and holidays. This includes maintaining workflow, scheduling workstations and breaks, ensuring adequate staffing levels, and notifying supervisor of problems requiring further attention.Responsible for covering Sort workstation:Verifies accuracy of tests logged and corrects them where necessary. Maintains requisitions for easy retrieval and scanningNotifies providers of collection or processing errors and enters results into the computer. Performs troubleshooting duties for coordinators and clinicians.Prints and distributes reports as neede Faxes reports upon request. Responsible for receiving, sorting and prioritizing all samples arriving in Lab Control.Makes sure that stat and other priority samples are processed first.Makes sure that all samples are accounted for, time stamped and distributed among workstations per established procedures. Maintains sample integrity per established procedures.Maintains order among requisitions to facilitate timely processing and minimize delays. Notifies technician in-charge of backups.Assists with canisters, courier and phone as needed. Stores and discards specimens per established protocols. Performs end-of shift duties as directed.Assists supervisor with scheduling, orientation, and training. Assists with workflow issues and other shift duties as directed by the Coordinators. Answers the phone as needed. Institutes emergency procedures during computer down time, following established protocols. Informs Coordinator and Supervisor when workstation supplies are low. Monitors and reports to supervisor, as needed, details on operation of laboratory equipment such as MPA, centrifuges, computer terminals, freezers, refrigerators. Maintains safety. Is responsible to be aware of JC National Patient Safety Goals and to comply with BWH and Laboratory polices and proceduresPerforms other duties as required.Qualifications QUALIFICATIONS: (MUST be realistic, neither overstated nor understated, and related to the essential functions of the job.)
Prior Specimen processing experience preferred. Two years of previous Lab Control experience preferred.SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: (MUST be realistic, neither overstated nor understated, and related to the essential functions of the job.)
Must have overall background in laboratory procedures and detailed knowledge of specimen handling, preparation, preservation and disposal, as well as knowledge of clinical laboratory terminology.Must be able to successfully complete annual competency testing at required workstations.Must be extremely organized and capable of working under pressure and be flexible to adjust schedule in accordance with the needs of the department.Must have excellent interpersonal skills and the ability to train and direct staff members.Must have the ability to handle questions and give pertinent information on the telephone.Must have the ability to interpret laboratory requisitions.Working knowledge of computers systems helpful. Training on LIS/HIS provided.EEO Statement BWH is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
