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Job Summary:
Join our team of over 5,000 employees globally, who provide the insights through data and next generation technology that help millions of people find, buy and protect the homes they love. From the beginning, CoreLogic has been driven by a single purpose - to innovate and create solutions that solve our clients' toughest challenges in the housing market. CoreLogic is the trusted source for property intelligence, with deep knowledge of powerful economic, social, and environmental forces that promote healthy housing markets and thriving communities.
We apply that same dedication to creating a diverse and inclusive work culture that inspires innovation and bold thinking. A place where individuals can work on small teams, feel valued, and directly impact the real estate industry. We believe our team members are the best in the business, and we will continue to recruit, retain, develop and reward our most important asset - our people!
Job Description:
Job Summary:
Join our team of over 5,000 employees globally, who provide the insights through data and next generation technology that help millions of people find, buy and protect the homes they love. From the beginning, CoreLogic has been driven by a single purpose - to innovate and create solutions that solve our clients' toughest challenges in the housing market. CoreLogic is the trusted source for property intelligence, with deep knowledge of powerful economic, social, and environmental forces that promote healthy housing markets and thriving communities.
We apply that same dedication to creating a diverse and inclusive work culture that inspires innovation and bold thinking. A place where individuals can work on small teams, feel valued, and directly impact the real estate industry. We believe our team members are the best in the business, and we will continue to recruit, retain, develop and reward our most important asset - our people!
Job Description:
Job Duties
- Support both internal and external users with technical and application issues.
- Monitor phone and email queues.
- Provide first level assistance for defined problems and escalate tickets/calls as necessary.
- Troubleshoot and resolve simple to moderately complex support and functionality issues with little to no supervision and more advanced complex issues with assistance from others.
- Write and review ad-hoc SQL query requests.
- Thoroughly document all tickets, research, and resolutions in ticket tracking system.
- Consult knowledge database to optimize resolutions and follow through on resolution with callers.
Education, Experience, Knowledge, and Skills
- Bachelor's degree or equivalent work related experience
- Ability to write and review moderate SQL code
- Demonstrated aptitude for providing excellent customer service
- Excellent interpersonal and communication skills (internal and external)
- Problem solving skills
- Telephone etiquette
CoreLogic's Diversity Commitment:
CoreLogic is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone's unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package.We are better together when we support and recognize our differences.
CoreLogic benefits information can be found here:http://www.yourcorebenefits.com/. Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from any posted range.
EOE AA M/F/Veteran/Disability:
CoreLogic is an Equal Opportunity/Affirmative Action employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. CoreLogic maintains a Drug-Free Workplace.
Please apply on our website for consideration.
Privacy Policy -http://www.corelogic.com/privacy.aspx
By providing your telephone number, you agree to receive automated (SMS) text messages at that number from CoreLogic regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply.You can opt out at any time byresponding STOP or UNSUBSCRIBING and will automatically be opted out company-wide.
Connect with us on social media! Click on the quicklinks below to find out more about our company and associates.
Job Qualifications:
Job Qualifications:
Education, Experience, Knowledge, and Skills
- Bachelor's degree or equivalent work related experience
- Ability to write and review moderate SQL code
- Demonstrated aptitude for providing excellent customer service
- Excellent interpersonal and communication skills (internal and external)
- Problem solving skills
- Telephone etiquette
- Email etiquette
- Ability to multitask
CoreLogic's Diversity Commitment:
CoreLogic is fully committed to employing a diverseworkforce and creating an inclusive workenvironment that embraces everyone's uniquecontributions, experiences and values. We offer anempowered work environment that encouragescreativity, initiative and professional growth andprovides a competitive salary and benefits package. We are better together when we support and recognize our differences.
CoreLogic benefits information can be found here: http://www.yourcorebenefits.com/. Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from any posted range.
EOE AA M/F/Veteran/Disability:
CoreLogic is an Equal Opportunity/Affirmative Actionemployer committed to attracting and retaining thebest-qualified people available, without regard torace, color, religion, national origin, gender, sexualorientation, gender identity, age, disability or statusas a veteran of the Armed Forces, or any other basisprotected by federal, state or local law. CoreLogicmaintains a Drug-Free Workplace.
Please apply on our website for consideration.
Privacy Policy - http://www.corelogic.com/privacy.aspx
By providing your telephone number, you agree to receive automated (SMS) text messages at that number from CoreLogic regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide.
Connect with us on social media! Click on the quicklinks below to find out more about our company and associates.
This job has expired.
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