Sr. Training Support Associate
Hyundai Capital America

Description

Who We Are

Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.

We Take Care of Our People

Along with competitive pay, as an employee of HCA, you are eligible for the following benefits:

• Medical, Dental and Vision plans that include no-cost and low-cost plan options

• Immediate 401(k) matching and vesting

• Vehicle purchase and lease discounts plus monthly vehicle allowances

• Paid Volunteer Time Off with company donation to a charity of your choice

• Tuition reimbursement

What to Expect

The Sr. Training Support Associate will support the development and delivery of training programs for various stakeholders, including commercial, insurance, field sales teams, Safeguard International Training Department and dealership partners. This role focuses on designing and developing engaging training programs, ensuring they are effectively implemented and continuously improved. The Sr. Training Support Associate will collaborate with subject matter experts to create high-quality learning materials, assess training needs, and evaluate the effectiveness of training initiatives to contribute to the organization's success. In addition, this role will work closely with the Sr. Manager, National Sales Training & Development and team members, the Training Support Associate provides administrative and operational support to help maintain training resources, support learning initiatives, and coordinate training logistics.

What You Will Do

1. Assist in the development and maintenance of both internally developed and vendor provided training materials such as participant guides, job aids, multimedia presentations, and e-learning content including tracking and auditing training materials to ensure alignment with company policies and business practices.

2. Provide administrative support for the Learning Management System (LMS), including user enrollment, tracking participant progress, and generating reports.

3. Collaborate with the Sr. Manager National Sales Training & Development to gather feedback from participants, analyze training needs, and recommend updates to improve training effectiveness.

4. Coordinate logistics for training sessions, including scheduling, material distribution, and vendor communication to ensure timely delivery of resources.

5. Support the implementation of onboarding processes for new hires by coordinating materials and assisting with training logistics.

Qualifications

What You Will Bring

• Minimum 4-6 years related experience in instructional design and training administration.

• Experience working with Learning Management Systems (LMS) and basic e-learning tools is a plus

• Bachelor's degree in a related field or equivalent work experience

• Demonstrated ability to create curriculum to align with needed training development

• Strong organizational skills with attention to detail.

• Effective written and verbal communication skills.

• Proficiency in Microsoft Office Suite and/or similar software including PowerPoint.

• Basic knowledge with Learning Management Systems and e-learning tools.

• Ability to manage multiple tasks and meet deadlines.

• Ability to collaborate with field sales personnel to delivery impactful training material.

Work Environment

Employees in this class are subject to extended periods of sitting, standing and walking, vision to monitor and moderate noise levels. Work is performed in an office environment.

The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range.

California Privacy Notice

This notice only applies to our applicants who reside in the State of California.

The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 ("CCPA").

If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com.