Systems Engineer III
Computer World Services (CWS)Corporation

Job Description

The Systems Engineer is responsible for implementing high quality technology solutions that meet business requirements. Supports planning, design, implementation for data center infrastructure, systems infrastructure and networking infrastructure. Supports the development of network systems as-built documentation and executes hardware/software lifecycle management to include evaluation of products and making recommendations for the acquisition of new products and sun setting of obsolete products. Evaluates change requests that specifically impact the production system.

The Systems Engineer may also supervise, coordinate and/or perform additions and changes to network hardware and operating systems, and attached devices, including investigation, analysis, recommendation, configuration, installation, and testing of new network hardware and software. Provide direct support in the day-to-day operations on network hardware and operating systems including the evaluation of system utilization, monitoring response time and primary support for detection and correction of operational problems. Troubleshoot at the physical level of the network, working with network measurement hardware and software, as well as physical checking and testing of hardware devices at the logical level working with communication protocols. Participate in planning design, technical review and implementation for new network infrastructure hardware and network operating systems for voice and data communication networks. Maintain network infrastructure standards including network communication protocols such as TCP/IP. Provide technical consultation, training and support to IT staff as designated by the government. Diagnose and resolve complex communication problems.

The ideal candidate should be able to demonstrate working knowledge/experience with several of the following concepts or technologies:

• Exceptional communication skills - ability to communicate well with leadership and technical teams
• Expert understanding of solutioning (i.e., research, analysis and best practices)
• Expert understanding of distributed systems and both hybrid and cloud native computing
• Proficient in AWS services: CLI, Cloud Formation, Cloud Watch, EC2, EBS, IAM, S3, Secrets, Security groups, VPC
• Proficient in Operating Systems: Linux and Windows
• Proficient with software automation such as Ansible, Chef or Puppet
• Advanced understanding of virtualization both using virtual machines and microservices with containers
• Advanced understanding of infrastructure: AD, DNS, firewalls, load balancers, routing, switching, etc.,
• Experience with central authentication (LDAP/AD) and security
• Knowledge of protocols such as GRE, HTTPS, IP, IPSec, SSH, TCP, UDP, TLS, etc.,
• Knowledge of Microsoft SQL Server and database administration.
• Knowledge of the AWS CLI
• Familiarity with Agile development, deployment concepts, methodologies and tools
• Familiarity with model and template-driven infrastructure deployment and configuration
• Familiarity with systems management concepts, processes and standards, capacity and performance management and tuning, and storage and network management
• Excellence with influencing and reasoning skills; good at conflict resolution and consensus building

Key Tasks and Responsibilities

• Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
• Monitor performance and ensure system availability and reliability
• Monitor system resource utilization, trending, and capacity planning
• Provide Level-2/3 support and troubleshooting to resolve issues
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
• Select and implement security tools, policies, and procedures in conjunction with the company's security team
• Provides engineering analysis to assist government in program Systems Development Life Cycle gate reviews.
• Provides cost analyses and executes business case analyses to help the customer make decisions on hardware/software, infrastructure and data center support
• Communicate with vendors and other IT personnel for problem resolution

Education & Experience

• Bachelor's degree or higher and 10 years of experience
• Minimum of 7 years' experience in the Information technology field
• 3+ years of strong experience with AWS cloud services or 3+ years across any cloud environments

Certifications

• None

Security Clearance

• Candidate must be eligible to qualify for a DHS Entry of Duty background investigation followed by DHS Public Trust Clearance approval

Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)

• None

EOE AA M/F/Vet/Disability

EEO is the Law: