Underwriting Manager - Medical Professional Liability
Proassurance

An exciting opportunity exists to join the ProAssurance family of companies!

Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance?

At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm-and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer operating in all 50 states, with in-office, hybrid, and remote job opportunities around the country.

This position supports our medical professional line of business. Depending upon qualifications of the selected candidate, we may fill this position at a higher or lower level. This position supports our Northeast Region and should be based in Pennsylvania, Maryland, Virginia or Massachusetts.

Job Summary:

The Underwriting Manager is a leadership position that works side-by-side with the Regional Underwriting Management to ensure exceptional results. The position manages a team of Underwriting staff, seasoned to entry level, providing leadership, direction, performance coaching and development to the team in all technical, operational and performance aspects. The Underwriting Manager is responsible for supervision of the Underwriting staff while also directly handling underwriter responsibilities for specific accounts/territories as assigned. The Manager is responsible for providing quality and efficient service, handling elevated customer inquiries, troubleshooting and training.

Essential Duties and Responsibilities:

50% - Underwriting Management of team and profitability of book of business; evaluate new and renewal business to ensure risk quality.

• Recruits, selects and develops team members. Provides guidance, support and growth opportunities to team. Ensures that each team member has a meaningful professional development plan that supports the team member's career goals. Manages the achievement of performance objectives for the team; provides frequent feedback and meets with direct reports on a regular basis for meaningful coaching discussions on all aspects of the team member's performance and development. Conducts meaningful annual performance reviews on a timely basis and establishes SMART goals for team members. Ensures the delivery of regular, quality training programs to enhance technical, business, leadership and interpersonal skills of employees; collaborates with other departments on training and development opportunities. Conducts regular team meetings to review department goals and collaborate on department practices to improve efficiency and deliver an exceptional underwriting experience.
• Ensures team is in accordance with underwriting procedures and strategies, industry standards and internal requirements.
• Evaluates team members and determines authority levels and monitors decisions for compliance.
• Actively engages with, forms and develops new relationships as well as maintains and strengthens existing relationships with direct insureds and agent partners in designated region.
• Manages own book of business usually consisting of more complex accounts.
• Ensures the application of underwriting management procedures and strategies.
• Participates in policyholder meetings for new and renewal business.
• Develop, implement and monitor account plans for large and midsize accounts, as appropriate.
• Provides UW management with team status reports as needed.
• Collaborates with region service teams (Business Development, Claims, Risk Management and Actuary) on accounts and state strategies.
• Advanced ability to analyze and interpret information to make profitable decisions about risks, develop and execute on strategies and plan tasks.

30% - Underwriting Compliance:

• Monitors workflows, processes and procedures for continuous improvement.
• Performs account coordination activities with other departments when needed.
• May perform internal quality control audits and manages staff for internal and external audits.
• Coordinates or participates in file reviews and preparation for reinsurance, state and internal audits.
• Ensures compliance with individual state requirements and policies and procedures.

10% - Policy Rates, Revisions and Guidelines:

• Participates in work groups on policy forms and filings reviews.
• Provides account overview and assessment to Actuarial Services on specific large accounts.

5% - Underwriting Financial Responsibilities:

• Monitor budget.

Secondary Responsibilities:

5% - Perform special projects as directed by management.

Qualifications:

• Bachelor's degree in Insurance, Business or related field, with 8 years of experience in professional liability underwriting including 5 years of supervisory experience.
• CPCU, RPLU or other relative insurance or professional designations desired.
• Excellent knowledge of the medical professional liability insurance industry.
• Strong Leadership skills with the ability to effectively motivate and develop team.
• Proven ability to prioritize, anticipate and solve practical problems or resolve issues, assess the urgency and importance of a situation and take appropriate action.
• Review the work of others, provide feedback and approve other underwriters' quotations.
• Solid knowledge of rating and documentation management and workflow systems.
• Able to create, build and develop superior relationships with agencies and internal colleagues.
• Skilled negotiator.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office Suite.
• Must be available to travel up to 20% of the time.

#LI-Remote

We are committed to providing a dynamic and inclusive environment where everyone can do their best work and grow personally and professionally.

For that reason, we partner with The Predictive Index (PI) - an organization equally committed to improving the working lives of people, to help us hire the best talent by providing additional insight about one's work style.

The position you applied to requires completion of two assessments prior to being scheduled to interview with a hiring manager. Completion of the assessments is not required in order for your application to be reviewed and to speak with a Talent Acquisition team member. These assessments are Behavioral and Cognitive (internal candidates will only receive the Behavioral assessment), and each assessment takes less than 12 minutes to complete.

After submitting your application, you will receive two emails from The Predictive Index inviting you to complete each of these assessments (please check your SPAM or Junk email folder if you do not see these emails in your inbox).

Position Salary Range$96,465.00 - $159,184.00The salary range displayed represents the entirety of the pay grade for this position. Most candidates will start in the bottom half of the range. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have, your location and comparison to other team members already in this role.

Build your career with us and enjoy access to a best-in-class benefits program.

---