US Benefits Manager - People Service Center
Galderma Laboratories

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title: US Benefits Manager - People Service Center

Location: Miami

Description

As a US Benefits Manager - People Service Center, you will lead the implementation and management of the company's benefits programs, ensuring they meet the needs of our employees while aligning with organizational objectives. You will oversee all aspects of benefits administration, including health, retirement, and wellness programs, and ensure compliance with relevant regulations in partnership with COE. Your role involves working closely with vendors, administering the annual open enrollment process, and continuously improving benefits offerings. Additionally, you will handle relocation administration and serve as a key point of contact for employee benefits inquiries, providing exceptional customer service and support.

Key Responsibilities

Benefits Administration:

• Manage the day-to-day administration of Galderma's comprehensive employee benefits programs, including health, dental, vision, life insurance, disability, 401(k) plan, and wellness initiatives.
• Administer various fringe benefit and employee perks, including Aspire Program, Cetaphil Coupons, Financial Reimbursement, Executive Physical, Tuition Reimbursement, and Social Allowance.
• Coordinate with the benefits broker & COE to plan and execute open enrollment activities, ensuring a smooth process from communication and education to enrollment and post-enrollment support.
• Collaborate with the Total Rewards COE and HRIS team to update integration configurations as needed and address benefit carrier file errors and ensure the accuracy of benefits enrollments in Workday.
• Design and execute benefits communication strategies in partnership with COE and the Benefits vendors, including the drafting of employee guides, training sessions, and webinars to educate employees on available benefits.
• Respond to employee and HR inquiries regarding benefits plans, status changes, and general questions through Workday case management, ensuring timely and accurate communication.
• Create purchase orders for benefits and manage the reconciliation and processing of invoices in close partnership & the guidance of the COE for all group plans.
• Analyze and interpret existing benefits processes, providing recommendations for increasing efficiency and improving related workflows.

Compliance & Regulatory Management:

• Administer the annual 401(k) audit, non-discrimination testing, and completion of all applicable tax filings with guidance from COE.
• Oversee the administration of leave programs in accordance with FMLA, ADA, and other relevant legislation in close collaboration with COE and the Leave of Absence carrier.
• Liaison with benefits broker to ensure filing of the annual 1095Cs and Form 5500 filings for our health and welfare plans.
• Responsible for benefit files, plan summaries, policies, annual ERISA updates, annual 401(k) plan notices, and posting plan information as well as important updates in HR Hub (intranet).
• Stay current of relevant developments in legislation/regulatory issues and other trends in areas of responsibility that may impact business operations and internal policies

Relocation Administration:

• Manage the company's relocation policy, ensuring it is consistently applied and effectively administered with support from COE and the HR Business Partners.
• Coordinate with relocation service providers to assist employees with housing, moving, and settling into new locations.
• Serve as the primary point of contact for employees undergoing relocation, providing guidance on policy details, eligible expenses, and overall process.
• Monitor and process relocation invoices, ensuring compliance with policy and budgetary constraints.
  

Key Qualifications

• Bachelors Degree Required in Human Resources, Business Management, or related field preferred.
• Minimum 5 years of work-related experience in Human Resources overseeing US Benefits administration.
• Certified Employee Benefit Specialist (CEBS) or similar credentials are a preferred
• Hybrid working policy that consists of a minimum of 3 days in office
• Experience with HRIS platforms (Workday preferred) for benefits administration, reporting, and system configuration
• In-depth knowledge of employee benefits programs, including health, retirement, wellness, and leave programs.
• Strong understanding of federal and state regulations, including ERISA, HIPAA, ACA, FMLA, ADA, and COBRA.
• Proven ability to manage relationships with benefits vendors, brokers, and service providers, including contract negotiation and performance evaluation.
• Successful collaborative experience with the business and control functions in, launching and administering benefit plans.
• Strong project management skills, with the ability to lead complex initiatives such as open enrollment, audits, and system implementations.
• Strong commitment to providing exceptional service to employees, with the ability to handle inquiries and resolve issues in a timely, empathetic, and professional manner.
• Ability to work independently, take initiative, prioritize work, meet deadlines, and drive results.
• Advanced skills in building and manipulating Excel spreadsheets.
• Ability to communicate and present effectively to all levels in the organization, both verbally and in writing.

What we offer in return

You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training.

Next Steps

• If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
• The next step is a virtual conversation with the hiring manager
• The final step is a panel conversation with the extended team

Our people make a difference

At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

Employer's Rights:

This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

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