Vice President of Product Growth
Constant Contact

The Vice President of Product (Growth) is a key leadership role responsible for expanding our customer acquisition velocity through a well-defined product roadmap, coordination with growth marketing, and seamless execution with engineering.

Key elements of this strategy will be driving our mobile product capability, optimizing our indirect/channel strategy for scale, and transforming our trial conversion rates through an AI-powered first-time user experience.  Additionally, this role will involve aligning and adjusting our pricing/features/billing approaches to attract new audiences. 

The successful candidate will have a strategic vision and the ability to execute and drive product-led growth, ensuring our product wins in the marketplace.

What you'll do:

• Strategic Leadership: Develop and lead the execution of the global product strategy and roadmap to drive customer acquisition and business growth.
• Macro-Trends Identification: Oversee the Product Management team in identifying macro-trends in business needs and software product requirements, focusing on the broader customer base.
• Strategic Goal Setting: Define and drive global strategic product goals and initiatives across all solutions, with superior communication skills to enable the team to understand and execute.
• Team Performance: Foster an environment of growth, innovation, and collaboration, ensuring product managers and their teams perform at high levels.
• Initiative Prioritization: Prioritize initiatives based on the strategic objectives of Product Management and company goals.
• Subject Matter Expertise: Serve as a Product Management subject matter expert in Financial Reporting and all solutions, sharing best practices company-wide.

Stakeholder Relationship Management:

• Foster strong relationships with internal teams to ensure successful product delivery.
• Collaborate with functional, engineering, and product executives across the company.
• Partner with Product Marketing, Sales, Customer Success, Partners, and Professional Service teams to ensure customer requirements are fully met.
• Influence future business strategy at the leadership and executive level.

People Management:

• Build an inclusive organization with high levels of employee engagement by attracting and developing talent and rewarding high-performing teams and individuals.
• Provide coaching, feedback, and developmental opportunities to enhance employee skills, motivation, and performance.
• Maintain an atmosphere of respect, mutual support, flexibility, continuous learning, good humor, and commitment to business goals and customer needs.
• Reward high-performing employees and teams to enhance engagement, commitment, and satisfaction.
• Establish and maintain relationships, effectively communicating with customers and senior management to raise visibility and ensure collaboration with key stakeholders.
• Manage operations staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.

Who You Are:

• 15+ years of experience delivering SaaS products for end users across desktop & mobile.
• 5+ years of people management experience.
• Entrepreneurial experience managing multiple functions of an operation.
• Proven success in driving product strategy and product releases in a comparable environment.
• Knowledge of accounting and financial reporting is a plus.
• Expertise in product development from inception to market.
• Strategic thinker adept at creating or acquiring valuable, differentiating datasets to create business value.
• Proven track record of hiring and developing high-performing product teams.
• Strong communication and interpersonal skills, with the ability to collaborate with and influence executive leadership.
• Ability to travel periodically for collaboration and alignment.

#LI-HK1 #LI-Hybrid

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