Youth Mobile Crisis Intervention Director - Cape Cod
Bay Cove Human Services, Inc.

Barnstable, Massachusetts


Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Bay Cove Human Services is committed to ensuring the representation and participation of candidates from diverse backgrounds and experiences. We encourage all qualified individuals, particularly those from historically marginalized groups, to apply.

Job Summary:

The Cape Cod Youth Mobile Crisis Intervention (YMCI) Director is responsible for the planning, development, ongoing operation, and evaluation of mobile crisis intervention for youth and families within the Cape Cod based YMCI program. The YMCI Director works in a supervisory capacity in an Urgent Care Center that provides on site assessment and support, as well as mobile capacity to conduct assessments at the person's home, school, or agency in Cape Cod. S/he works as a partner in an integrated urgent care/emergency support services network, contributing to Bay Cove's mission by working effectively with clients, family members, police, community partners, and the mobile crisis team in a professional, hopeful, and respectful manner to ensure that client's needs are being met. You will be reporting to the Director of Mobile Crisis Intervention and will be responsible for supervising Family Partners, Clinical Interns and other Staff as needed.

This is an exempt position.

Essential Functions of the Position:

  • Provide clinical and administrative supervision to the staff of the YMCI program, including hiring, training, progressive disciplinary action, evaluation, and support of the professional development of those staff members.
  • Conduct assessments and provide oversight of ongoing case management of active mobile crisis intervention cases including ensuring completion of tasks, follow up, and case assignments.
  • Partner with all stakeholders in an integrated urgent care/mobile crisis network serving the Cape Cod catchment area and work to collaboratively facilitate the development and operation of a distinct level of community-based crisis care and crisis response systems that are consonant with best practice guidelines in the delivery of emergency behavioral health care to youth and families
  • Oversee day to day functioning of program operations including completion of tasks, case assignments, follow up and required documentation
  • Provide expert leadership throughout the evaluation process including all components of assessment and the treatment planning including risk and safety planning and mental status exams specific to acute psychiatric conditions for children and adults
  • Provide consultation to the team regarding varying behavioral health services and the nature of the treatment, the rehabilitation and the support offered. Expert in determining the Person's needs for services, in matching the appropriate resource to the needed service and in facilitating the Person's engagement in these services
  • Provides on-call coverage for clinical or administrative emergencies on a rotational basis
  • Perform all other duties and projects as assigned by the supervisor.
Job Requirements:
  • Master's degree in social work, psychology, counseling or a related field required.
  • LICSW, LMHC, LMFT or other behavioral health category which qualifies as an Independently Licensed Practitioner of the Healing Arts preferred.
  • At least three years of experience providing services to adults with mental health challenges.
  • At least one year of supervisory and management experience preferred
  • Demonstrated ability to de-escalate crises in a manner to ensure safety for all involved and provide the best care and welfare of the person in crisis.
  • Demonstrated expertise in team building.
  • Professional writing and verbal communications skills.
  • High degree of personal organization, attention to detail, and time management skills.
  • Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.
  • CPR and First Aid certification required within 3 months of hire.
  • Ability to climb stairs and carry up to 40 pounds, as well as the physical capacity to assist people with mobility impairments as needed.
  • Flexibility to work holidays, evenings and weekends on an as needed basis.
  • Ability to assess children and adults in their homes and apartments with stairs.
  • Use of personal cellular telephone for work communication.
  • Current State issued valid Driver's License and use of reliable personal vehicle for work related travel
  • Bilingual candidates are encouraged to apply, pay differential offered for candidates with fluency in certain essential languages.
Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.

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